Wellness Coach
4 weeks ago
**Job Summary**
A health coach assesses client lifestyles through patient-reported information and objective health data and works with participants and empowers them to change their behaviours to improve their health and well-being. The health coach is able to work with patients in person and on a digital platform.
**Responsibilities**:
- Coordinate with the healthcare team ( physician, dietician and diabetes educator ) to create a customized care plan for participants for overall health and well-being in person and in a digital platform
- Understand goal setting and behavioral change processes
- Strategize with participants to understand, set, and update realistic health related goals
- Work with participants to help them reach their health related goals including, but not limited to activity, sleep, nutrition, weight, mood, etc.
- Able to coordinate multiple data points to assess and assist participants in setting and reaching their goals.
- Holds participants accountable in reaching their goals
- Monitor participant progress in achieving their goals
- Motivate participants who are struggling to achieve their goals
- Demonstrate self-confidence and the ability to express views that may not be popular or shared by participants
- Provide coaching in an online format to motivate participants to reduce or eliminate behaviors that are considered high-risk
- Able to understand and follow patient experience metrics
- Distribute educational content as appropriate
- Comfortable communicating in a digital platform
- Computer savvy
- Critical thinking skills
- Languages required: English & Arabic is a positive.
- Ability and willingness to work in a new start up environment where many roles are assumed as the business grows.
- Weekends, flexible shifts will be required within a 48 hour work week
**Requirements**:
- Able to work with mínimal supervision in a fast paced environment
- BA/BS degree and minimum desired previous experience in a wellness related field; or an equivalent combination of education and experience (e.g. health/fitness/nutrition educator, community health worker, social worker, and clinical office staff)
- Experience in the healthcare field a positive
- Excellent interpersonal and customer service skills. Able to maintain helpful, caring and courteous relationships with participants
- Ability to actively listen and communicate effectively. Competent writing skills. Able to present information in a thorough, systematic fashion and perform follow-up routinely
- Ability to manage and oversee multiple tasks simultaneously, ability to prioritize tasks based on degree of urgency
- Excellent analytical and problem solving skills. Ability to develop solutions and recommend changes and follow through with implementation
- Basic knowledge of medical terminology
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