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Parent Relations Executive
4 months ago
**Main Duties**:
Welcome all prospective parents to the school and deal with any initial enquiries
Assist with external marketing and manage the social media channels
Conduct tours of the school for prospective families
Assist the Admissions team when needed with enquiries and enrolments
Create and send out welcome information packs to new families prior to joining
Work with the senior leadership to plan induction and transition days and hosts these events
**Specific Duties**:
Organize parent/community events in order to engage parents in school activities and celebrations and support the school’s parent engagement activities.
Work closely with parent bodies such as the Parent Council and Parent Ambassadors.
Support and advertise the school’s parent engagement activities.
Management and continual development of the school communication channels, such as newsletters, to ensure the school’s parent population is fully aware of the school's activities as a key driver of customer/student retention.
Drive the communication on the reenrolment process; increase parent retention
Work with the Marketing team at HQ on enquiry generating activities
Perform all other duties as requested by direct and dotted line reporting managers/ supervisors in a timely manner
**REQUIREMENTS**:
**Minimum Qualification**:
Bachelor’s degree
**Minimum Experience**:
A minimum of 2 years of experience in a similar role in the region
Customer service experience is required
Experience in the Education sector is preferred
**Job specific knowledge & skill**:
Fluent English communication skills, written and oral in order to deliver clear, proactive and effective two-way communication.
Arabic speaker is preferable
Strong interpersonal skills to aid in daily contact with parents in a diverse multi-cultural environment
Ability to work flexibly as a member of a team
Result driven.
Ability to analyse information in a systematic manner to make informed decisions.
Ability to create a culture of continuous learning and knowledge sharing
Collaboration and teamwork
Shows positivity when faced with change, embracing it fully
Acts in a socially responsible manner
Excellent office management skills
Approachable, professional, calm and knowledgeable
Able to deal professionally with a range of stakeholders
Knowledge of child protection and safeguarding
A clean enhanced Disclosure and Barring Services check or police check.
What We Offer
Aldar Education are a family of world-class, child centered, and innovative schools based in the UAE. We educate over 33,000 students across our group of owned and managed schools and as we grow so does our need for highly skilled, inspirational, and dedicated school leaders. We offer an attractive remuneration package. Our future-focused learning model includes both students and staff and so we place a special emphasis on professional development, coaching and training.