Tele-agent (Call Center)

21 hours ago


Dubai, United Arab Emirates Royal Class Full time

**Royal Class Properties** is looking for experienced **Call Centre Agents** to join our Real Estate Team. You will handle high volumes of inbound calls and outbound calls whilst working closely with the field Sales and Admin teams..

**Requirements**:

- Handle high volumes of inbound calls and enquiries from numerous channels.
- Conduct calls for inventories.
- Meet customer SLA’s to ensure customer satisfaction.
- Deal with outbound calls to target potential customers and be required to meet conversion quotas and KPIs.
- Manage and handle customer complaints, escalating to the relevant stakeholders and ensuring accurate reporting.
- Experience in a fast paced role requiring continuous multitasking
- Flexible with working hours - 6 days a week
- Hard working, willing to go above and beyond to deliver

**Qualifications**
- 2 years of Call center within the Real Estate experience within the UAE - Dubai or at least 1 year of Call center experience
- Fluency in English is a must.

Ability to commute/relocate:

- Dubai: Reliably commute or planning to relocate before starting work (required)


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