Private Ticketing Agent

6 months ago


Dubai, United Arab Emirates SBN Facilities Management Full time

**JOB DESCRIPTION**

Position**:Personal Ticketing Agent**

The **Personal Ticketing Agent** is responsible for managing and planning air-tickets, transportations, accommodations, insurance and other travel services. Cooperating with “” to determine their needs and advising them appropriate destination, modes of transportations, travel dates, costs and accommodations.

**Key Responsibilities**
- Experience in ticketing systems and making adjustments to reservations.
- An in-depth understanding of travel industry policies including fares, refunds,

reissues and itinerary changes.
- Deal with occurring travel problems, complaints or refunds.
- Should have wider knowledge about various Airlines and sectors.
- Organize individual or group tours.
- Book travel packages, hotel bookings, ticketing and all travel related business.
- Ability to present, persuade and communicate effectively.
- Provide any and all relevant information, brochures and publications (guides, local

customs, maps, regulations, events) to travelers.
- Follow up with clients about travel plans and make adjustments as needed, including coordinating with the client’s point of contact as the event approaches.

**Job Qualifications**:

- Minimum of 3 years as Travel Agent in UAE is a must.
- Knowledge in GDS systems
- Ability to present, persuade and communicate effectively.
- Excellent communications in English; Arabic.
- Excellent knowledge in MS Office and computer skills.

**Statements in this Job Description are intended to reflect, in general, the duties and responsibilities of the position, but they are not to be interpreted as totally inclusive.**

**Salary**: AED4,000.00 - AED5,500.00 per month

Ability to commute/relocate:

- Dubai: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Ticketing and booking agent in UAE: 3 years (required)

**Language**:

- Arabic (required)


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