Helpdesk Support Assistant

The job posting is outdated and position may be filledJob Alert You will be updated with latest job alerts via emailValid email field requiredSend jobsJob Alert You will be updated with latest job alerts via emailValid email field requiredSend jobsA new role has come up with a large and well-known firm based in the UAE. Our client is recruiting for a...

Job DescriptionTelephone Handling & Help Desk (CAFM)Answer inbound calls and log them on CAFM.Make outbound calls to process customer complaints.Maintain helpdesk-related documents.Ensure smooth coordination between help desk and operations.Maintain knowledge of helpdesk policies and procedures.Achieve key performance indicators (KPIs) and support team...

Make a difference every day The Job Opportunity Since 1947, Serco Middle East has been supporting governments to deliver public services across various sectors (Transport, Healthcare, Citizen Services and Defence), enabling transformation and ensuring the delivery of world class services. We are extremely proud of our partnerships with government and...

Job DescriptionTelephone Handling & Help Desk (CAFM)Answer inbound calls and log them on CAFM.Make outbound calls to process customer complaints.Maintain helpdesk-related documents.Ensure smooth coordination between help desk and operations.Maintain knowledge of helpdesk policies and procedures.Achieve key performance indicators (KPIs) and support team...

Helpdesk Team Leader Make a difference every day The Job Opportunity Are you looking for a career with long-term, government-backed contracts, trusted leadership, and loyal colleagues? Looking for a career with challenging and purposeful work? Serco has a place for you. Here, you’ll find stability and growth. Join our team as a Helpdesk Team Leader in one...

Make a difference every day The Job Opportunity Since 1947, Serco Middle East has been supporting governments to deliver public services across various sectors (Transport, Healthcare, Citizen Services and Defence), enabling transformation and ensuring the delivery of world class services. We are extremely proud of our partnerships with government and...

**Company Description** Six Construct**, a subsidiary of the BESIX Group, is the largest Belgian construction company operating in the Middle East. The company combines the efforts of a highly skilled workforce, along with strategic planning and innovative use of technology to overcome the most complex business challenges. Six Construct is a multi-services...

Make a difference every dayThe Job OpportunitySince 1947, Serco Middle East has been supporting governments to deliver public services across various sectors (Transport, Healthcare, Citizen Services and Defence), enabling transformation and ensuring the delivery of world class services. We are extremely proud of our partnerships with government and...

Overview: Presight is looking for an experienced Helpdesk executive to supervise/Monitor system performance/status, Ticket management/remedy portal. *** **The opportunity** To hone your skills as a Helpdesk Executive at Presight—a next-gen, future-tech company delivering cutting-edge AI-driven solutions that are engineered to improve the comfort and...

Job Alert You will be updated with latest job alerts via emailValid email field requiredSend jobsJob Alert You will be updated with latest job alerts via emailValid email field requiredSend jobsJob DescriptionTelephone Handling & Help Desk (CAFM)Answer inbound calls and log them on CAFM.Make outbound calls to process customer complaints.Maintain...

Job Alert You will be updated with latest job alerts via emailValid email field requiredSend jobsJob Alert You will be updated with latest job alerts via emailValid email field requiredSend jobsJob DescriptionTelephone Handling & Help Desk (CAFM)Answer inbound calls and log them on CAFM.Make outbound calls to process customer complaints.Maintain...

Overview:Presight is looking for an experienced Helpdesk executive to supervise/Monitor system performance/status, Ticket management/remedy portal.***The opportunityTo hone your skills as a Helpdesk Executive at Presight—a next-gen, future-tech company delivering cutting-edge AI-driven solutions that are engineered to improve the comfort and wellbeing of...

Helpdesk Operator - UAE National Make a difference every day We are a multinational organisation with a global team of 50,000 colleagues. In the Middle East we operate in the Transport, Defence & Advisory sectors, delivering services in Asset Management, Customer Experience, Fire & Rescue and Air Navigation Services. We are innovators, committed to...

Position**:IT Support Executive** Job location**:Abu Dhabi** **Role overview**: Responsible for providing technical assistance and support to users of computer systems, software, and hardware. This may involve answering questions, troubleshooting problems, installing and configuring software, and providing technical support over the phone or in...

Routine administrating and maintenance of AE’s core IT operating systems and productivity suites.Installation and upgrade computer components and software, manage virtual servers, and integrate automation processes.Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and...

Job DescriptionRoles & ResponsibilitiesStrong and solid IT Support / Service Desk experience, password reset, helpdesk role providing IT related service to end users on a variety of issues. Identifies, researches, and resolves technical problems.Provide accurate Incident resolution and Service Request management, within established Service Level Agreement...

The job posting is outdated and position may be filled A new role has come up with a large and well-known firm based in the UAE. Our client is recruiting for a well-experiencedIT Helpdesk Support Analystinterested in working in a standalone role, working in a quite demanding work environment. You will primarily be responsible for providing desk stop support...

Position:IT Support ExecutiveJob location:Abu DhabiRole overview:Responsible for providing technical assistance and support to users of computer systems, software, and hardware. This may involve answering questions, troubleshooting problems, installing and configuring software, and providing technical support over the phone or in person.Duties &...

Minimum Years of Experience : 2+ years Preferred Experience : Managed IT Helpdesk / IT Customer Support roles Skills Required (non technical) : Customer handling, call coordination customer & team, document/records management, problem solving, effective communication. Skills Required (technical) : Basic knowledge of IT systems (MS Office, IT Service...

Roles and Responsibilities: - Document and track support requests, ensuring timely resolution and proper escalation when necessary. - Collaborate with other teams to identify and implement solutions to improve system performance and user satisfaction. **Requirements**: - Bachelor's degree in related field. - _**Minimum 01 Year experience using SAP...