Intern - F&b Receptionist (Hakkasan)

3 weeks ago


Abu Dhabi, United Arab Emirates Mandarin Oriental Hotel Group Full time

**Position**: Intern - F&B Receptionist (Hakkasan) (Internship #538289)

**Property / Office**: Emirates Palace, Abu Dhabi

**Location**: Abu Dhabi, United Arab Emirates

**Responsibilities**:

- Understand the importance of attention to detail.
- Understanding Department LQE and SOPs
- Compliance with FLHSS standards
- Have a good understand of the menu
- Mise en place preparation
- Table set up
- Assist Chef de Rang in running the station efficiently
- Follow through sequence of service procedure
- Take beverages and food order
- Be committed to being a team player
- Opening closing the restaurant
- Be able to deliver service by understanding the guest requirements
- Have a good understanding of the outlet’s concept and food and beverage offerings and be able to verbally explain those to guests
- Be able to operate the required steps on the POS - point of sales system in order to process food and beverage orders
- Carry out all tasks in a friendly, courteous, and efficient manner
- Keep all outlet equipment and utensils in good condition by proper day to day handling of all applicable utensils and by carrying out required side duties as assigned
- Any other reasonable tasks as assigned by the General Manager
- Communicate well with colleagues and superiors to avoid misunderstanding or other shortfalls caused by lack of communication
- Have a natural, warm smile and a friendly and passionate approach towards guests
- Report guest’s preference to superiors and act upon them whenever known.

**Key Competencies**
- Graduate / pursuing a study in Hospitality Management or relevant field
- Customer focused
- Team player
- Delivers the best results
- Responsible and trustworthy
- Composed and shows humility

**Advertised**: 13 Feb 2024 Arabian Standard Time
**Applications close**: 31 Mar 2024 Arabian Standard Time



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