Assistant Manager, Housekeeping
5 months ago
**Job Title**: Assistant Manager, Housekeeping
**Job Location**: Abu Dhabi, UAE
**Job Type**: Full-time
**Salary**: Up to 8000 AED per month
**Benefits**: Accommodation, Food, and Transport provided
We are currently seeking a highly motivated and experienced Assistant Manager, Housekeeping to join our team in Abu Dhabi. The Assistant Manager, Housekeeping will play a key role in maintaining cleanliness, orderliness, and overall guest satisfaction within our establishment.
**Key Responsibilities**:
- Assist the Housekeeping Manager in overseeing and coordinating all housekeeping activities, including cleaning, laundry, and room preparation.
- Supervise and train housekeeping staff, providing guidance, support, and feedback to ensure high standards of performance and professionalism.
- Conduct regular inspections of guest rooms, public areas, and back-of-house spaces to ensure cleanliness, maintenance, and compliance with company standards.
- Monitor inventory levels of cleaning supplies, linens, and amenities, and coordinate with suppliers to ensure adequate stock levels.
- Assist in the development and implementation of housekeeping procedures, policies, and guidelines to enhance efficiency and effectiveness.
- Handle guest requests, complaints, and feedback in a prompt and courteous manner, resolving issues and ensuring guest satisfaction.
- Maintain accurate records of housekeeping activities, including room occupancy, maintenance requests, and inventory levels.
- Assist with scheduling and rostering of housekeeping staff to ensure adequate coverage and efficient utilization of resources.
- Collaborate with other departments, such as Front Office, Engineering, and FB, to ensure seamless operations and guest satisfaction.
- Conduct performance evaluations and provide ongoing training and development opportunities for housekeeping staff.
- Ensure compliance with health, safety, and sanitation regulations and procedures.
- Assist in budget planning and cost control measures to optimize departmental expenses while maintaining high-quality standards.
- Handle administrative tasks such as payroll processing, expense reporting, and documentation management.
- Act as a liaison between housekeeping staff and management, communicating effectively to convey information, updates, and expectations.
**Requirements**:
- Proven experience in a supervisory or managerial role within the housekeeping department of a hotel, resort, or hospitality establishment.
- Excellent leadership and management skills, with the ability to motivate and inspire a team to achieve goals and targets.
- Strong communication and interpersonal skills, with the ability to interact effectively with guests, staff, and management.
- In-depth knowledge of housekeeping procedures, techniques, and equipment.
- Attention to detail and a commitment to delivering high-quality service and cleanliness standards.
- Flexibility to work in shifts, including weekends, holidays, and evenings, as needed.
- Bachelors degree or equivalent qualification in Hospitality Management or related field is preferred.
- Must be legally eligible to work in the UAE.
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