Housekeeping Special Projects

1 week ago

Dubai, United Arab Emirates Marriott International, Inc Full time

**Job Number** 22124235

**Job Category** Housekeeping & Laundry

**Location** JW Marriott Marquis Hotel Dubai, Sheikh Zayed Road, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAP

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Non-Management

**JOB SUMMARY***

Perform scheduled Special Project/General Cleaning tasks for rooms and/or public spaces as required, including flipping/inspecting mattresses, box springs and assembling bed frames, vacuuming behind and underneath furniture, spot cleaning carpets, dusting and ensuring that all necessary hardware and appliances are present in the room and in working order.

Clean all guest rooms in accordance with the property room preventative maintenance procedures and standard guidelines Perform general cleaning of all guestroom surfaces to include tub, wall tile, hard floors, walls, windows, mirrors. Report any serious maintenance problems, unusual findings, or safety hazards immediately to the Housekeeping Shift Leader/Supervisor.

**SCOPE / BUSINESS CONTEXT**
- A Full Time position based at JW Marriott Marquis Dubai.
- Number of Direct Reports - 0
- Titles of Direct Reports - N/A

**CANDIDATE PROFILE**

**Experience**:

- **Having an experience in similar position for at least 12 months with a great interpersonal skills and good level of physical fitness.**

**Skills and Knowledge**
- **Strong Communication skills (verbal, listening, writing)**:

- **Innovative**:

- **Pro-active and reliable**:

- **Able to work alone and within a team**

**Education or Certification**
- **Good level of English essential**

**SPECIFIC DUTIES**
- The following are specific responsibilities and contributions critical to the successful performance of the position:_
- Reports to Housekeeping office with uniform and clock in.
- Collects the floor or Public area master key from the Loss prevention office, signs for it and picks up daily room reports from Housekeeping office. To ensure that the key is not handed over to anyone and should not open guest rooms for anyone.
- Inform the HK Office Coordinator/Shift leader about any lost and found items ( follow the LSOP in place)
- Report any breakage and lost items to your Shift leader/Office coordinator
- Report any associate and guest complaints to your Shift leader or manager.
- Once the cleaning assignments are done, to be proceeded to the Housekeeping office and to be signed off from the shift.

General Cleaning tasks

Perform scheduled general cleaning of all surfaces in guest rooms as required, including inspecting/flipping mattresses, box springs, vacuuming behind and underneath furniture, dusting, cleaning bathrooms, ensuring that all hardware and appliances are present in the room and in working order, cleaning light fixtures, and inspecting grout and caulking.
- Clean front and back of entry door, door frame, and threshold
- Clean welcome light
- Clean closet, door, and mirror
- Clean all bathroom surfaces and shower curtain
- Clean all furniture
- Vacuum under furniture, carpet edges and drapes.
- Clean inside of window(s). Clean outside, if applicable. Clean window sills and frames.
- Clean drapes / curtains and sheers (as needed)
- Clean all air vents
- Dust entire room and ceiling, remove cobwebs
- Clean all walls, wall coverings, artwork, mirrors, baseboards
- Clean all bedding (pads, blankets, bedspreads, throws (scarf), pillows, shams, pillow protectors, bedskirt)
- Perform a thorough inspection of the mattress, box spring, bed frame and headboard
- Flip and rotate mattresses as per manufacturer's instructions
- Clean the balcony
- Clean light fixtures in guest-room and bathrooms

Responsibilities while cleaning Guest Rooms:

- No excessive noise to be made in the guest room areas, as it may disturb a guest. This has to be applied any time during the day or night while on the floor.
- Priority to the checkouts / arrivals to be given when scheduled for the preparation of the rooms. The only exception to prioritize the occupied rooms is based on guest request.
- Check for DND’s before entering an occupied room. Inform your Supervisor/Office coordinator of any room discrepancies, extra departures, and extended stays (The Supervisor/Office coordinator will also inform you if there is changes).
- Enter guest rooms following procedures for gaining access, such as knocking three times, saying “Housekeeping,” and ensuring vacancy before entering.
- Replace guest amenities and supplies in rooms, such as toiletries, glasses, mugs, linens, towels, tissues, coffee, printed materials, and laundry bags according to standards.
- Replace dirty linens (e.g., sheets, pillow cases) and terry (e.g., towels, bathrobes) with clean items, following correct bed making and folding standards.
- Clean bathrooms, including bathtub/hot tub/shower, toilet, floor, sink, and mirror.
- Remove trash, dirty linen, and room service items from room and balcony/patio.
- Check that all appliances are p

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