Customer Relations Officer

2 weeks ago


Abu Dhabi, United Arab Emirates Biz Team Full time

Job Description:
**Responsibilities**:

- Build and maintain strong relationships with customers to ensure satisfaction and loyalty.
- Address customer inquiries and resolve complaints promptly and effectively.
- Act as a liaison between customers and internal departments to ensure smooth communication and quick resolution of issues.
- Develop and implement customer service policies and procedures to enhance customer experience.
- Monitor customer feedback and provide actionable insights to improve services.
- Maintain accurate records of customer interactions and transactions.
- Prepare and present regular reports on customer relations activities and outcomes.
- Stay updated on industry trends and best practices to continuously improve customer service standards.

**Requirements**:

- Bachelor's degree in Business Administration (BBA) or Master's in Business Administration (MBA).
- Minimum of 2 years of experience in customer relations in the UAE.
- Strong interpersonal and communication skills.
- Excellent problem-solving abilities and attention to detail.
- Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
- Proficiency in Microsoft Office Suite and customer relationship management (CRM) software.
- Fluency in English is required; knowledge of Arabic is an advantage.
- Strong organizational and time management skills.

**Benefits**:

- Competitive salary and benefits package.
- Opportunities for professional development and growth.
- Collaborative and supportive work environment.

Application Deadline: 30/06/2024



  • Abu Dhabi, Abu Dhabi, United Arab Emirates D4 Insight Full time

    This is a full-time on-site role for a Customer Relations Officer cum front office located in Dubai. The Customer Relations Officer will be responsible for managing customer relations and ensuring customer satisfaction.This includes resolving customer support issues, maintaining communication with clients, and analysing customer feedback to continually...


  • Abu Dhabi, United Arab Emirates Staff Arabia Full time

    Job DescriptionRoles & ResponsibilitiesJob Responsibilities• Handling customer inquiries and resolving issues.• Providing excellent customer service over phone calls.• Documenting and updating customer records.• Adhering to company policies and procedures.Job Description• Proven experience in a call center or customer service role.• Excellent...


  • abu dhabi, United Arab Emirates Resumecampus Full time

    More Jobs available at Jobhunt.aeLocation: Abu Dhabi, UAEDepartment: Customer RelationsReports To: Director of Customer RelationsPosition Type: Full-TimeWith a strong commitment to customer satisfaction and continuous improvement, we are seeking a Customer Relations Manager to join our team and lead efforts in building and maintaining strong customer...


  • abu dhabi, United Arab Emirates Resumecampus Full time

    More Jobs available at Jobhunt.aeLocation: Abu Dhabi, UAEDepartment: Customer RelationsReports To: Director of Customer RelationsPosition Type: Full-TimeWith a strong commitment to customer satisfaction and continuous improvement, we are seeking a Customer Relations Manager to join our team and lead efforts in building and maintaining strong customer...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates Resumecampus Full time

    More Jobs available at JobhuntaeLocation:Abu Dhabi, UAEDepartment: Customer RelationsReports To: Director of Customer RelationsPosition Type: Full-TimeWith a strong commitment to customer satisfaction and continuous improvement, we are seeking a Customer Relations Manager to join our team and lead efforts in building and maintaining strong customer...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates Resumecampus Full time

    More Jobs available at Location: Abu Dhabi, UAEDepartment: Customer RelationsReports To: Director of Customer RelationsPosition Type: Full-TimeWith a strong commitment to customer satisfaction and continuous improvement, we are seeking a Customer Relations Manager to join our team and lead efforts in building and maintaining strong customer relationships.Job...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates Directsb FZ LLC Full time

    Key Responsibilities: Address customer inquiries, complaints, and feedback in a timely and empathetic manner. Conduct outbound calls to follow up with customers and ensure their needs are met. Update and maintain accurate records of customer interactions and transactions. Collaborate with internal teams to resolve customer issues and improve overall customer...

  • Guest Relation Officer

    2 months ago


    Abu Dhabi, United Arab Emirates Sheraton Al Khalidiya Hotel Full time

    We are looking for a Guest Relations Officer to provide high-quality service to our hotel customers. You will address complaints and go the extra mile to make sure our guests are satisfied. In this role, you should be an excellent communicator who can stay positive when facing difficult situations. You should also be reliable and customer-oriented, as...


  • Abu Dhabi, United Arab Emirates SPETCO Gulf Oil Well Maintenance LLC (UAE) Full time

    Public Relations Officer (Reports to: Admin Officer) The primary objective of this position is to perform all public relations functions of the business. Within this context, the position holder coordinates and executes a wide range of tasks in a number of functional areas, including but not limited to: general administration, human resources, operations &...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates Andaz Capital Gate Abu Dhabi Full time

    SummaryYou will be responsible to provide an excellent and consistent level of administrative support to your customers. The Public Relations Officer is responsible for assisting the Human Resources Manager in the efficient running of the Human Resources Department. The Public Relations Officer is responsible in handling the legal paperwork and documentation...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates SPETCO Gulf Oil Well Maintenance LLC (UAE) Full time

    Public Relations Officer(Reports to: Admin Officer)The primary objective of this position is to perform all public relations functions of the business.Within this context, the position holder coordinates and executes a wide range of tasks in a number of functional areas, including but not limited to: general administration, human resources, operations &...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates Sheraton Al Khalidiya Hotel Full time

    We are looking for a Guest Relations Officer to provide high-quality service to our hotel customers. You will address complaints and go the extra mile to make sure our guests are satisfied. In this role, you should be an excellent communicator who can stay positive when facing difficult situations. You should also be reliable and customer-oriented, as you'll...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates Shangri-La Group Full time

    Guest Relations Officer | Shangri-La Group Abu DhabiHeadquartered in Hong Kong SAR, the Shangri-La Group has grown from a single hotel business to a diverse and integrated global portfolio comprising quality real estate and investment properties, wellness and lifestyle facilities.Today, the Group owns, operates and manages 100+ hotels under our family of...


  • Abu Dhabi, United Arab Emirates GAL Full time

    Overview Responsible for dealing with all government authorities enabling GAL to employ personnel whilst complying with current UAE employment laws. Primary contact for Ministry of Interior, Ministry of Human Resources and Emiratization department, Abu Dhabi Health and Abu Dhabi Pension Fund Authority maintaining GAL’s trade license, registering employees...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates Autostrad Rent a Car Full time

    We are a New Age and Diverse Car Rental company with an ever growing fleet of cars, offering a multitude of services to individuals as well as corporates. Offering Flexi Km options, Safety & Hygiene Protocols, and Home Delivery Service to name a few, we function from a completely customer centric viewpoint that allows us to continuously innovate what we do...


  • Abu Dhabi, United Arab Emirates The Muse boutique Spa Full time

    Urgent hiring for Customer Relations Officer with experience in handling client complaints and in beauty industry specifically in Spa. Send your CV. Only shorlisted will be contacted.


  • Abu Dhabi, Abu Dhabi, United Arab Emirates The Muse boutique Spa Full time

    Urgent hiring for Customer Relations Officer with experience in handling client complaints and in beauty industry specifically in Spa. Send your CV. Only shorlisted will be contacted.


  • Abu Dhabi, United Arab Emirates Abu Dhabi Islamic Bank Full time

    Customer Relationship Officer **Role **:Customer Relationship Officer **Location**: Abu Dhabi **Role Purpose**: Managing products and service function related to Institutional Banking customers to ensure the delivery of quality service to customers, while projecting the warm image of ADIB, maintenance of operational controls and continuous improvement in...


  • Abu Dhabi, United Arab Emirates Abu Dhabi Islamic Bank Full time

    Customer Relationship Officer **Role **:Customer Relationship Officer **Location**: Abu Dhabi **Role Purpose**: Managing products and service function related to Institutional Banking customers to ensure the delivery of quality service to customers, while projecting the warm image of ADIB, maintenance of operational controls and continuous improvement in...


  • abu dhabi, United Arab Emirates Shangri-La Group Full time

    Career Opportunities: Guest Relations Officer (169330)An exciting opportunity has opened up in ourFront Office team as a Guest Relations Officer. The Front Office is an integral part of Shangri-La Qaryat al Beri, it is the guest’s first experience of what we have to offer when they step through our doors which is why we encourage those who wish to deliver...