Current jobs related to Customer Relations Manager - Abu Dhabi, Abu Dhabi - Resumecampus
-
Customer Relations Manager
3 weeks ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Resumecampus Full timeAbout the RoleWe are seeking a highly skilled and experienced Customer Relations Manager to join our team at Resumecampus. As a key member of our organization, you will play a pivotal role in enhancing the overall customer experience by managing and strengthening relationships with our clients.Key ResponsibilitiesCustomer Engagement: Proactively engage with...
-
Customer Service Manager
3 weeks ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Aldar Properties PJSC Full timeJob SummaryAldar Properties PJSC is seeking a highly skilled Customer Service Manager to join our team. As a key member of our Customer Happiness Division, you will be responsible for managing customer relationships and ensuring high-quality communication throughout the design, construction, and handover lifecycle of our residential projects.Key...
-
Abu Dhabi, Abu Dhabi, United Arab Emirates Talent Pal Full timeAbout the RoleTalent Pal is seeking a highly skilled Cloud Transformation Leader to join our team. As a key member of our organization, you will play a critical role in helping our customers navigate their journey to the cloud.Key ResponsibilitiesStrategic Initiative Execution: Translate strategic initiatives into executable actions, working backwards from...
-
Employee Relations Manager
2 weeks ago
Abu Dhabi, Abu Dhabi, United Arab Emirates CLYMB Abu Dhabi Full timeJob Summary:We are seeking a highly skilled and experienced Employee Relations Manager to join our team at CLYMB Abu Dhabi. As an Employee Relations Manager, you will be responsible for providing expert advice and guidance on employee relations matters, including disciplinary procedures, investigations, and labor law compliance.Key Responsibilities:Provide...
-
Employee Relations Manager
3 weeks ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Michael page Full timeAbout the RoleWe are seeking an experienced Employee Relations Manager to join our team at Michael Page. As a key member of our HR function, you will play a critical role in maintaining a positive and respectful work environment.Key ResponsibilitiesInvestigate and Resolve Employee ConcernsInvestigate and resolve employee concerns in a fair and timely manner,...
-
Employee Relations Manager
7 days ago
Abu Dhabi, Abu Dhabi, United Arab Emirates CLYMB Abu Dhabi Full timeJob SummaryWe are seeking a highly skilled Employee Relations Manager to join our team at CLYMB Abu Dhabi. As a key member of our HR department, you will be responsible for providing expert advice and guidance on employee relations matters, ensuring a positive and productive work environment.Key ResponsibilitiesDevelop and implement employee relations...
-
Guest Relations Manager
2 weeks ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Accor Full timeJob DescriptionJob Title: Guest Relations ManagerJob Summary:We are seeking a highly skilled Guest Relations Manager to join our team at Accor. As a key member of our hospitality team, you will be responsible for ensuring that our guests receive exceptional service and have a memorable experience at our hotel.Key Responsibilities:Guest Services: Manage and...
-
Investor Relations Manager
3 weeks ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Venture search Full timeJob Title: Investor Relations ManagerAbout Venture Search: We are a leading investment holding group in the UAE, dedicated to delivering exceptional returns to our shareholders.Job Summary: We are seeking an experienced Investor Relations Manager to join our team. The successful candidate will be responsible for building and executing a comprehensive IR...
-
Customer Success Manager
7 days ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Abu Dhabi Global Market ADGM Full time{"Key Responsibilities": "Key ResponsibilitiesProvide exceptional customer support by understanding and addressing their specific needs and concerns.Act as a liaison between clients and the ADGM ecosystem, ensuring seamless communication and timely updates.Identify opportunities for upselling and cross-selling, and collaborate with internal teams to execute...
-
Customer Acquisition Manager
3 weeks ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Golden bakery Full timeAbout the RoleWe are seeking a highly skilled and experienced Salesperson to join our team at Golden Bakery. As a Salesperson, you will play a crucial role in maintaining and developing relationships with our existing customers, as well as exploring new business opportunities.Key ResponsibilitiesCustomer Relationship Management: Develop and maintain strong...
-
Quality Assurance Manager
3 weeks ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Aldar Properties PJSC Full timeJob SummaryAldar Properties PJSC is seeking a highly skilled Quality Assurance Manager - Customer Excellence to lead the development and implementation of quality assurance frameworks across our operations. The ideal candidate will have a strong background in quality assurance, process improvement, and customer service management.Key ResponsibilitiesDevelop...
-
Guest Relations Ambassador
3 weeks ago
Abu Dhabi, Abu Dhabi, United Arab Emirates TASC Outsourcing Full timeJob Title: Guest Relations OfficerJob Type: OutsourcedContract: 3 MonthsLocation: Abu DhabiAbout the Role:We are seeking a highly skilled Guest Relations Officer to join our team at TASC Outsourcing. As a Guest Relations Officer, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is memorable and...
-
Abu Dhabi, Abu Dhabi, United Arab Emirates Precision Hire Solution Full timeAbout the RoleWe are seeking a highly skilled and experienced Cloud Transformation Leader to join our team at Precision Hire Solution. As a key member of our organization, you will play a critical role in helping our customers navigate their journey to the cloud.Key ResponsibilitiesStrategic Initiative Execution: Translate strategic initiatives into...
-
Hospitality Relations Manager
1 month ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Accor Full timeRole OverviewThe Guest Relations Manager is responsible for overseeing and directing all guest service operations to ensure exceptional satisfaction for all visitors.Key ResponsibilitiesSupervise and manage all guest service functions performed by the team to guarantee the highest level of guest satisfaction.Oversee staffing for guest services, including...
-
Guest Relations Manager
3 weeks ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Accor Full timeJob DescriptionAs a Guest Relations Manager at Accor, you will be responsible for overseeing the day-to-day operations of the Guest Relations Department and maintaining the overall efficiency of standards set.Key Responsibilities:Logbook Review and Update: Regularly review and update the Logbook to ensure accurate records of guest interactions and...
-
Customer Experience Associate
3 weeks ago
Abu Dhabi, Abu Dhabi, United Arab Emirates شركة الدار العقارية ش.م.ع Full timeJob PurposeSupport the Head of Customer Happiness to guide Customers from the beginning to the end of the villa completion and handover through face-to-face meetings at key check points.Key ResponsibilitiesSupport the Head of Customer Happiness to:Kick-off meetings with the Customer in designated service centers or customer happiness centers.Prepare and...
-
Customer Happiness Specialist
3 weeks ago
Abu Dhabi, Abu Dhabi, United Arab Emirates شركة الدار العقارية ش.م.ع Full timeJob PurposeSupport the Head of Customer Happiness to guide Customers from the beginning to the end of the villa completion and handover through face-to-face meetings at key check points.Key ResponsibilitiesSupport the Head of Customer Happiness to:Kick-off meetings with the Customer in designated service centers or customer happiness centers.Prepare and...
-
Customer Experience Director
7 days ago
Abu Dhabi, Abu Dhabi, United Arab Emirates ALDAR Full timeCustomer Experience Leadership Opportunity Aldar Group is seeking a seasoned Customer Experience professional to drive customer-centric initiatives and business growth.Develop and Enhance Customer Journeys: Create and implement customer journey maps to address key gaps and stay ahead of industry trends. Strategic Project Implementation: Lead strategic...
-
Employee Relations Specialist
2 weeks ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Qureos Inc Full timeJob SummaryQureos Inc is seeking an experienced Employee Relations Specialist to join our team. As an Employee Relations Specialist, you will play a critical role in supporting the management of employee relations across the business.Key ResponsibilitiesDisciplinary Grievance and Investigation Support: Provide advice on the conduct of meetings and format,...
-
Brand and Public Relations Manager
3 weeks ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Asterix Communications Full timeJob SummaryAsterix Communications is seeking a highly skilled Brand and Public Relations Manager to join our team. As a key member of our organization, you will be responsible for developing and implementing effective public relations strategies to enhance our brand identity and reputation.Key ResponsibilitiesPublic Relations StrategyDevelop and execute...
Customer Relations Manager
3 months ago
More Jobs available at
Location: Abu Dhabi, UAE
Department: Customer Relations
Reports To: Director of Customer Relations
Position Type: Full-Time
With a strong commitment to customer satisfaction and continuous improvement, we are seeking a Customer Relations Manager to join our team and lead efforts in building and maintaining strong customer relationships.
Job Summary: As a Customer Relations Manager , you will play a pivotal role in enhancing the overall customer experience by managing and strengthening relationships with our clients. You will be responsible for understanding customer needs, resolving issues, and ensuring customer satisfaction while collaborating with various departments to drive improvements in our products and services.
Key Responsibilities:
- Customer Engagement: Proactively engage with customers to understand their needs, expectations, and concerns. Build and maintain strong, long-lasting customer relationships.
- Issue Resolution: Address customer inquiries, complaints, and issues promptly and professionally. Work closely with the customer support team to ensure timely resolution.
- Customer Feedback: Collect and analyze customer feedback to identify trends and areas for improvement. Share insights with relevant departments for product and service enhancement.
- Customer Advocacy: Identify and nurture customer advocates who can provide testimonials, referrals, and case studies to showcase our company's success stories.
- Cross-Functional Collaboration: Collaborate with sales, marketing, product development, and other departments to align customer needs with business strategies and initiatives.
- Customer Training: Develop and implement customer training programs to ensure customers maximize the value of our products/services.
- Data Management: Maintain accurate customer records and interactions in the CRM system. Utilize data to create reports and dashboards for management and performance tracking.
- Customer Retention: Develop and execute customer retention strategies, including loyalty programs and customer appreciation events.
- Market Intelligence: Stay updated on industry trends and competitive offerings to provide insights that can help shape our customer relations strategies.
Qualifications:
- Bachelor's degree in business, marketing, or a related field. Master's degree is a plus.
- Proven experience (4+ years) in customer relations or a similar role.
- Exceptional communication and interpersonal skills.
- Strong problem-solving and conflict resolution abilities.
- Proficiency in CRM software and Microsoft Office Suite.
- Ability to work independently and as part of a team.
- Customer-centric mindset and a passion for delivering outstanding customer experiences.
Benefits:
- Competitive salary and performance-based bonuses.
- Health, dental, and vision insurance.
- Paid time off and holidays.
- Professional development and training opportunities.
- Friendly and collaborative work environment.
How to Apply: Interested candidates are invited to submit their resume and a cover letter detailing their relevant experience and qualifications.
#J-18808-Ljbffr