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Cafe Supervisor
4 weeks ago
**Job description**
**Summary**:
Be part of an extraordinary lifestyle that embodies the transcendent meeting of diverse cultures, minds, and communities with us at **Cha Cha Chai Dubai by Missan Group**. The Manager will be responsible for the overall daily operations of the outlet, facilitating customer service, staff management, meeting sales & financial targets ensuring efficient running of our Outlets assigned to you as a team player whilst meeting customer, employee & management expectations.The Outlet Supervisor is responsible to function as Team Leader & Marketing our outlets through social media & Door to Door.
**Key Responsibilities**:
- Develop outlet strategies to raise customers pool, expand outlet traffic and increase the profitability.
- Who has worked in Barista, Coffee Specialties & Cuisine
- Meet sales target/goals by motivating, mentoring, training, and providing feedback or reviews to the outlet staff.
- Manage and overseas outlet operations, marketing and increasing sales & profitability.
- Manage loss prevention of machines & equipment’s through proper maintenance and service.
- Advanced team player with proficient in technical skills in MS - Office(Excel, Word, Power point) and POS Software’s in Café outlets.
- Report on buying, top & least selling, customer trends, profits and daily reports to the respective departments via proper communication channel.
- Deals with all the issues that arise from the customers or staff.
- Deliver superior service and maximize the customer satisfaction.
- Coordinate with the staff and team members in promoting the brand in the local community through word -of-mouth, the social media marketing and restaurant events to reach a broader audience.
- Controls cost and identify measures to cut waste of products & Foods.
- Organize and supervise shifts and make sure employee will taking laves as per the Annual Leave & Absence Policy.
- Regularly view product quality and research new vendors in the market with less costs and to communicate/coordinate via proper channel to the specified departments.
- Train new and current employees on proper customer service.
- Extensive F&B knowledge with the ability to recall the ingredients and dishes to inform customers and staff.
- Strong leadership, pro activeness, motivational, people skills and financial management skills.
- Daily monitoring of Food Watch
- Own visa or freelance visa much preferred.
**Qualification**:
- High School or Diploma (Culinary or hotel management experience is an advantage).
- PIC Certification is an advantage
- Minimum 2 years of experience in similar role as restaurant/café manager in UAE.
- Excellent/Advanced in technical, administrative, interpersonal skills and customer service are must.
- Knowing multiple languages is ad on.
- Training Abilities
- UAE Driving Licence is mandatory and own car is an advantage.
**Salary**: AED 2,500.00 - 3,500.00
**Salary**: AED2,500.00 - AED3,500.00 per month
Ability to commute/relocate:
- Dubai: Reliably commute or planning to relocate before starting work (required)
Application Question(s):
- Do you have own visa or visit visa?
**Experience**:
- Cafe or F&B: 1 year (required)
License/Certification:
- UAE Driving License (preferred)
Expected Start Date: 01/07/2023
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