Services Presales and Sales Manager

4 weeks ago

Abu Dhabi, United Arab Emirates Talent Pal Full time

Job Description:
**What will you do?**
- Technical Expertise: Develop an in-depth understanding of the company's products or services and stay up to date with industry trends and technologies.
- Customer Engagement: Engage with potential clients to assess their technical requirements and business challenges.
- Solution Presentations: Create and deliver compelling technical presentations, demonstrations, and proposals that showcase the value of the company's offerings.
- Customization: Collaborate with the product development team to tailor solutions to meet specific customer needs, ensuring alignment with technical capabilities.
- Technical Support: Provide pre-sales technical support, answering customer inquiries, and addressing concerns about product functionality and compatibility.
- Product Knowledge Transfer: Train sales teams on the technical aspects of products or services, enabling them to effectively communicate benefits to customers.
- Proof of Concept (PoC): Collaborate with customers to design and execute PoCs to validate the effectiveness of proposed solutions.
- Technical Documentation: Prepare and maintain technical documentation, including proposals, case studies, and technical specifications.
- Competitive Analysis: Stay informed about competitors' offerings and market trends to effectively position the company's products or services.
- Act as an advisor for the customers for addressing their Operational and efficiency challenges.
- Indirect Sales of company’s various value-added services to a designated group of existing and new customers across the Gulf across the segments.
- Develop and drive the strategic Business plan for the growth of IA Filed Services business mainly focusing on Prescription, product & solution selection.
- Targeting new projects and potential customers. Penetrating new clients & developing close professional relations with key decision makers and influencers in assigned geographical area.
- Coordinating projects tenders and quotations with relevant division in the company to meet customer satisfaction and due dates following the Processes formulated by Schneider Electric.
- Staying current on relevant technologies, fitting solutions to client needs and keeping ahead of competition.
- Achieve Monthly, yearly agreed order and sales targets.
- Representing the company at key events and industry forums.
- Reporting for all sales and Account related actions using CRM.
- Consulting with and advising customers on the best service solutions in accordance with standard processes, procedures, and safety guidelines.
- Creating and maintaining strong relationships with customers, appreciating their needs, and providing specialist assistance and solutions.

Qualifications:
**What qualifications will make you successful?**
- Bachelor’s degree in Electrical or communication Engineering
- Strong technical knowledge on VFD’s, PLCs, HMI, SCADA, Cyber Security and Field Testing.
- Strong problem-solving skills and the ability to translate complex technical concepts into clear, customer-friendly language.
- Excellent communication and presentation skills, both written and verbal.
- Customer-focused mindset with the ability to build and maintain strong customer relationships.
- Familiarity with sales processes and the ability to work collaboratively with sales teams.
- Willingness to travel occasionally for customer meetings or demonstrations.
- Knowledge of industry-specific tools and software may be required, depending on the sector.
- Industrial Communication protocols(Modbus, DNP3, OPC DA/UA, IEC 61850,..etc) knowledge is a must.
- Schneider RTU/PLC ( SCADAPack, Modicon) experience is a must.
- L2 & L3 Networking design experience is a must.
- Best Performance HMI (Situational awareness, GIS maps. Etc.) knowledge would be a plus.
- AVEVA SCADA, CSI Certification would be a plus.
- ISA 62443 Cybersecurity Fundamental Specialist Certification would be a plus.
- Functional Safety Systems knowledge would be a plus.
- Strong Knowledge of Install Base business for developing and driving solutions such as Modernization, Retrofitting, AMC’s, Digital Services, Trainings etc.
- 10 years of Technical Sales experience with customers in the O&G, MMM, Water, Building, Transportation, Utilities Segments in different service categories across the Gulf Region.
- Ability to leverage partnerships to drive the strategic plan. Consistently demonstrates alignment to organizational strategy to advance opportunities.
- Strong written and verbal communication skills, as well as the ability to present their views in a clear and compelling manner.
- Adapt to rapidly changing business circumstances and have the ability to thrive in a constantly changing business environment.
- Proven leadership skills, with a collaborative, solution-focused approach and strong written and spoken communication skills.
- Experience in UAE, Qatar, Oman & Kuwait market is an added advantage.
- The role is based in UAE.

Ab

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