Night Auditor
1 month ago
Balancing the accounts from day shift
- Managing front desk activity and handling guest check-ins and check-outs
- Ensuring customer satisfaction by scheduling wake-up-calls and other concierge activities according to guest preference
- Handling customer requests and complaints and directing other employees or departments accordingly
- Creating invoices, bills and checks for vendors, employees and contractors
- Managing and updating all official documentation pertaining to the role
- Ensuring that all end-of-day activities have been successfully executed by employees in all departments
- Answering calls and queries related to potential booking
**Job requirements**
- Minimum 1 year experience as a Night Auditor in Hotels
- 4 year Hotel experience in Dubai
- Experience with hotel reservations software IDS
- Customer service attitude
- Excellent communication and organizational skills
- Degree in hotel management is a plus
Application Question(s):
- Are you available in Dubai and willing to join in 7 days ?
- What is your current visa status ?
- List the PMS software you are familiar with
**Experience**:
- Night Auditor in Hotels: 1 year (required)
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