Concierge Agent

2 months ago


Dubai, United Arab Emirates Strive Services Group Full time

_**“Whatever story you choose, you are the star”**_

**For Excellence We Strive**

From our origins in the hospitality sector - and now with more than a decade of experience - our combined services are set to enhance asset value.

At Strive Services Group we understand what it takes to deliver and maintain properties. We work with a wide range of clients and assets, from individual homes to entire residential buildings and hotels.

Our team of experts work seamlessly together using our rigorously tested frameworks. We put safety, operational and service success at the heart of everything we do, around the clock, seven days a week, 365 days a year.

***:
The Concierge’s primary responsibility is to assist residents and guests with any inquiries, mail, messages and requirements they may have concerning their residence. In short, the Concierge aims to assist with almost all queries, plans or arrangements, the resident or guests intends to make; the Concierge is also responsible for receiving and distributing parcels and correspondence for both residents and visitors.
- Welcomes and assists residents and their visitor’s according to Brand Standards
- Is an ambassador of Concierge Services by providing memorable service experiences
- Ensures prompt, efficient and updated recording of mail, parcels, messages and visitors
- Maintains a perpetual presence on the Concierge Desk throughout the hours of the shift
- Remains observant, notes preferences of the residents & visitors, and responds accordingly to inquiries & requests
- Greets all residents and guests courteously, using their names whenever possible
- Follows Occupational Health & Safety regulations
- Reports suspicious people, behavior, parcels and vehicles to Security
- Ensures a complete and comprehensive handover is given to the next shift
- Ensures follow up on any outstanding items on the handover report and takes ownership
- Handles cash for residential services (A La Carte Services, Water delivery)
- Logging and holding of keys for residents
- Supplying keys and access cards responsibly and with the correct documentation
- Ensures correct filing and updating of residents and guests records
- Coordinates move in and move out requests
- Ensures the building rules are followed and communicated to the residents

**Qualifications**:

- Must possess outstanding guest services skills, professional presentation and sophisticated verbal & written communication skills
- Must be service-oriented, have a vibrant personality, and radiate enthusiasm to assist people
- Proficient in the English language (verbal & written), additional languages are an asset
- Must be able to handle a multitude of tasks in an intense, ever-changing environment
- Must be flexible in terms of working hours, and able to work with little or no supervision
- Must have the ability to assess and make decisions based on strong, analytical, problem-solving skills
- Must be computer literate in Microsoft Windows and MS Office suite
- Able to type 25 words per minute
- One year minimum experience in Residential (FM)Facilities or International Hotel experience

**Job Types**: Full-time, Permanent

**Salary**: AED1,700.00 - AED2,000.00 per month

Application Question(s):

- Are you willing for the package between AED 1700 to AED 2000 and accommodation provided?


  • Concierge Agent

    2 months ago


    Dubai, United Arab Emirates Apt Resources Full time

    **CONCIERGE AGENT**: **Job ID **:2349 **Location **:Dubai - United Arab Emirates **Industry **:Hospitality / Tourism / Recreative **Functional Area **:Front Office / Reception AED 1,600.00 - 1,600.00 **Other Benefits **:Accommodation, transportation, service charge, tips, medical insurance, flight tickets **GCC Driving License **:No **Description: -...

  • Concierge Agent

    2 days ago


    Dubai, United Arab Emirates Apt Resources Full time

    **CONCIERGE AGENT**: **Job ID **:2349 **Location **:Dubai - United Arab Emirates **Industry **:Hospitality / Tourism / Recreative **Functional Area **:Front Office / Reception AED 1,600.00 - 1,600.00 **Other Benefits **:Accommodation, transportation, service charge, tips, medical insurance, flight tickets **GCC Driving License **:No **Description: -...

  • Concierge Agent

    2 weeks ago


    Dubai, Dubai, United Arab Emirates Apt Resources Full time

    CONCIERGE AGENT:Job ID :2349Location :Dubai - United Arab EmiratesIndustry :Hospitality / Tourism / RecreativeFunctional Area :Front Office / ReceptionAED 1, ,600.00Other Benefits :Accommodation, transportation, service charge, tips, medical insurance, flight ticketsGCC Driving License :No**Description: - Customers renting out hotel restaurants may speak...

  • Concierge Agent at

    43 minutes ago


    Dubai, United Arab Emirates Conrad Dubai Full time

    DescriptionA Concierge Agent at Conrad Dubai serves as a key point of contact for guests throughout their stay, providing information about the hotel and the local vicinity and is responsible for creating an unforgettable guest experience. What will I be doing?A Concierge Agent at Conrad Dubai is performing the following tasks to the highest...

  • 365-concierge Agent

    3 days ago


    Dubai, United Arab Emirates theWORK Full time

    **Employer**:A 5* Hotel located on Sheikh Zayed Road, minutes away from Dubai Mall and City Walk, with 7 restaurants & bars and panoramic views of the Burj Khalifa.**Contract**: 24 months - **Joining date**: within one month (once documents are ready) Company provides: - Work visa - Airline Tickets - Medical Insurance - Accommodation (2 sharing in a room,...

  • Concierge Agent

    4 days ago


    Dubai, United Arab Emirates Noble way concierge Full time

    Job Description: Concierge Sales Representative (Commission-based, Work from Home) **Responsibilities**: Make outbound calls to potential clients to understand their needs and sell membership packages for Noble Way Conciergerie Service. Provide detailed information about our services, highlighting the unique value propositions and benefits to potential...

  • Concierge Agent at

    1 hour ago


    Dubai, Dubai, United Arab Emirates Conrad Dubai Full time

    A Concierge Agent at Conrad Dubai serves as a key point of contact for guests throughout their stay, providing information about the hotel and the local vicinity and is responsible for creating an unforgettable guest experience. What will I be doing?A Concierge Agent at Conrad Dubai is performing the following tasks to the highest standards:Serve as a key...

  • Concierge Agent

    4 weeks ago


    Dubai, United Arab Emirates Strive Services Group Full time

    _**“Whatever story you choose, you are the star”**_ **For Excellence We Strive** From our origins in the hospitality sector - and now with more than a decade of experience - our combined services are set to enhance asset value. At Strive Services Group we understand what it takes to deliver and maintain properties. We work with a wide range of clients...


  • Dubai, United Arab Emirates Hilton Full time

    Concierge Agent at Conrad Dubai A Concierge Agent at Conrad Dubai serves as a key point of contact for guests throughout their stay, providing information about the hotel and the local vicinity and is responsible for creating an unforgettable guest experience. **What will I be doing?** A Concierge Agent at Conrad Dubai is performing the following tasks to...

  • Concierge Agent

    2 weeks ago


    Dubai, United Arab Emirates M I R A Real Estate Full time

    We are looking for concierge agent with experience. **Main Responsibilities** - Assisting clients with check-in and check-out process - Develop relationships with guests in order to facilitate the fulfilment of their requests. - Explaining to the clients about the services the company offers. - Answering the clients' questions and complaints. - Providing...

  • Concierge Agent

    2 weeks ago


    Dubai, Dubai, United Arab Emirates Strive Services Group Full time

    _"Whatever story you choose, you are the star"_For Excellence We StriveFrom our origins in the hospitality sector - and now with more than a decade of experience - our combined services are set to enhance asset value.At Strive Services Group we understand what it takes to deliver and maintain properties. We work with a wide range of clients and assets, from...

  • Concierge Agent

    3 weeks ago


    Dubai, United Arab Emirates Marriott International, Inc Full time

    **Job Number** 23108007 **Job Category** Rooms & Guest Services Operations **Location** JW Marriott Marquis Hotel Dubai, Sheikh Zayed Road Business Bay, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management **JOB SUMMARY** To welcome and escort...


  • Dubai, United Arab Emirates LEVA HOTEL, MAZAYA CENTRE Full time

    We are hiring.!! Concierge/ Guest Service Agent - Assist guests with heavy packages and luggage etc. according to the baggage handling procedure. - Adhere to guest check-in and check-out procedures. - Welcome guests at the main entrance with the greeting appropriate to the time of day - Assist arriving and departing guests by opening and closing car and...


  • Dubai, United Arab Emirates SLS Consierge Full time

    **Job Opportunity: Concierge Agent** We're looking for a Russian-speaking Concierge Agent to join our company. If you’re good at interacting with people and have experience in working with affluent clients, this might be the job for you. **Key Responsibilities**: - Providing personalised assistance and meeting people’s needs promptly and...


  • Dubai, Dubai, United Arab Emirates Hilton Full time

    A Concierge Agent at Conrad Dubai serves as a key point of contact for guests throughout their stay, providing information about the hotel and the local vicinity and is responsible for creating an unforgettable guest experience.What will I be doing?A Concierge Agent at Conrad Dubai is performing the following tasks to the highest standards:Serve as a key...


  • Dubai, Dubai, United Arab Emirates LEVA HOTEL, MAZAYA CENTRE Full time

    We are hiring.Concierge/ Guest Service Agent Assist guests with heavy packages and luggage etc. according to the baggage handling procedure. Adhere to guest checkin and checkout procedures. Welcome guests at the main entrance with the greeting appropriate to the time of day Assist arriving and departing guests by opening and closing car and taxi doors. Guide...

  • Concierge Agent

    2 weeks ago


    Dubai, Dubai, United Arab Emirates M I R A Real Estate Full time

    We are looking for concierge agent with experience.Main Responsibilities Assisting clients with checkin and checkout process Develop relationships with guests in order to facilitate the fulfilment of their requests. Explaining to the clients about the services the company offers. Answering the clients' questions and complaints. Providing the clients with...

  • Concierge Agent

    1 week ago


    Dubai, United Arab Emirates Mandarin Oriental Hotel Group Full time

    **Position**: Concierge Agent (Full time #538221) **Property / Office**: Mandarin Oriental Jumeira, Dubai **Location**: Dubai, United Arab Emirates **Responsibilities** - Create focused conversations with guests which identify their personal preferences. - Be proactive and anticipate the complete requirements of each guest in order to make their unique...

  • Concierge Agent

    2 weeks ago


    Dubai, Dubai, United Arab Emirates Le Meriden Hotel Full time

    Development of strategies for direct office tour Maximizing concierge revenue through excursions and tours direct sales Monthly production report on revenue generated via Concierge team Guiding Concierge team on proper procedures + guest handling Putting procedures and processes in place for VIP check in, tour generation and excursion selling + booking to in...


  • Dubai, United Arab Emirates The Smart Concierge Full time

    The Smart Concierge is the UAE's short-term rental operator specializing in high end residential accommodation for holiday makers and corporate travelers. As part of our expansion, we are looking for **Guest Check In Agent with Valid Motorbike License** to assist our customers with their needs. You must make sure our clients feel welcomed and ensure their...