Account Executive

2 weeks ago


Dubai, United Arab Emirates Customex Solutions Full time

Company: Customex Solutions

Location: Jumeirah Lakes Towers, Cluster W, Tiffany Tower, Office 1510 - Dubai

Job Description: We are currently looking for qualified individuals to join our team as Account Executive. As an Account Executive, you will be responsible for building and maintaining strong relationships with clients, managing their accounts, and ensuring their satisfaction.

**Responsibilities**:

- Build and maintain strong relationships with clients, serving as their main point of contact.
- Manage client accounts, including overseeing projects and ensuring timely delivery of services.
- Understand client needs and requirements and provide appropriate solutions and recommendations.
- Collaborate with internal teams to coordinate and execute client projects.
- Address client inquiries and resolve any issues or concerns in a timely manner.
- Monitor and analyze client performance and provide regular reports and updates.

**Requirements**:

- Prior experience in customer service or client management roles.
- Familiarity with mystery shopping companies or customer experience programs is a plus.
- Excellent communication and interpersonal skills, with the ability to build rapport with clients.
- Strong organizational and problem-solving abilities.
- Attention to detail and ability to multitask in a fast-paced environment.


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