Elv Systems Supervisor

3 weeks ago


Abu Dhabi, United Arab Emirates Serco Plc Full time

Make a difference every day
We are a multinational organisation with a global team of 50,000 colleagues. In the Middle East we operate in the Transport, Defence & Advisory sectors, delivering services in Asset Management, Customer Experience, Fire & Rescue and Air Navigation Services. We are innovators, committed to redesigning and improving public services to fulfil our purpose to impact a better future by "Bringing National Visions to Life".
Your Opportunity
We are looking for an ELV Systems Supervisor in Abu Dhabi who will supervise and assign work orders to the ELV Technicians and will take responsibility for the assets assigned to the Maintenance Team, ensuring that day-to-day tasks are undertaken and have a key and integral role in the development of the ELV team.
Key Accountabilities
Oversee the planning and scheduling of all resources required to deliver the service including specifying procedures, parts, labour and the control of specialist service delivery partners. Once tasks are completed, audit to ensure that workmanship is to the required standards.
Assist in the development of risk assessments and subsequent maintenance procedures and protocols including method statements, permits to work.
Provide technical support to the project on all ELV Systems (including Fire detection and Alarm System, BMS/EMCS/BAS, Lighting Control System, Car Park Management system, Access Control System,CCTV,Public address system, Data voice System /IP system, Intercom, Audio Visual, Satellite & TV Networks)
Assist in the development and monitoring of policies, procedures and protocols for the maintenance and repair services (including. Permit to Work System and Emergency Procedures)
Assist in carrying out risk assessments and develop Method Statements to ensure all tasks are carried out safely so as not to harm people, equipment or property
Ensure that work is to be performed as per HSE regulations, municipal by-laws, government legislation and Building codes.
Be responsible for the delivery of all planned and reactive tasks in accordance with the Service Level Specification requirements
Support the Maintenance activities of the department by providing specialist system engineering knowledge and advice, associated with the full range of building services.
Prepare and provide daily shift handover reports and monthly management reports in a timely manner.
Provide and prepare estimates and quotations for small project works as and when required
Preparation of competency assessment and issuing of standing Instructions
In conjunction with the technical Manager and Procurement, assist in providing scope of work and provide support for the selection of Specialist Service Partners
Plan, coordinate and supervise in house staff, consultants and specialist service contractors providing inspection of works to ensure quality of service delivery. Report all shortfalls
Carry out building and equipment surveys and asset collation and input into the development of the annual and 5 Year Asset Maintenance Plans and the Condition Survey
Arrange and support Insurance/3rd Party Inspections with external auditors.
Provide a quality analysis and comment technically upon maintenance. Feedback from both in-house and specialist service partners on the quality of service and any recommended corrective actions to be taken
Maintain good and harmonious relationships with clients and visitors and respond to any complaints promptly. Identify any necessary steps to prevent inconvenience to tenants. Any issues to be reported to the helpdesk and onward processing to the Serco management.
Develop a training matrix of technical skills to support the development of all team members and also for other trade Technicians to train into multi-skilled Technicians.
Ensure delivery of regular tool box talks to the technical team.
Whilst the holder will take primary responsibility of the systems on site, they should be conversant with, and understand, the complete working of the building services systems including mechanical, electrical and electronic systems.
Ensure personnel issues and attendance records of their team are dealt with in an appropriate manner.
Ensure compliance with the company Integrated Management System relevant to the position. Work with power and hand tools safely so as not to cause harm to self or others
Conform to all necessary internal and/or external approvals before, during and after maintenance and repair work including Permit to Work and Lock Out Tag Out (LOTO)procedures
Integrate and communicate effectively with other trade staff (Electrical, Mechanical, HVAC and Cleaning) as required to complete ELV works.
Ensure all assets and plant rooms and building structure are in good repair and painted to promote the aesthetics of the assets and premises at all times
Participate in the Health, Safety & Risk programs including toolbox talks, health safety and environmental training related to work activities especially electrical safety and wo


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