Consultant, Solutions Architecture

6 months ago

Dubai, United Arab Emirates Ciena Full time

**Ciena is committed to our people-first philosophy. Our teams enjoy a culture focused on prioritizing a personalized and flexible work environment that empowers an individual’s passions, growth, wellbeing and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact.**

The Solutions Architect will be a technical customer facing prime for Blue Planet Software mainly covering but not limited to the UAE region. This individual will work very closely with the Customer and Engagement Lead to understand, navigate and build an overall software architecture and solution for a target customer or market. The solution could be based solely around Orchestration but equally could include all of Blue Planet Software platforms within the customer’s environment as well as adjacent Orchestration and/or Automation tools and systems.

**Responsibilities**:

- Prepare presentation materials, demos, etc., attend and very often lead customer meetings
- Leads and builds the solution creation and drives value for Blue Planet.
- Liaise with PLM, Sales, Engineering and Delivery to create the best overall Blue Planet solution for the customer.
- Ensure proposed solutions are technically viable, meet customer requirements and provide maximum benefit to Blue Planet
- Identify partners, potential JV or acquisition having a strategic fit to the mission and providing scale and further differentiation of overall Blue Planet solutions.
- Provides an outside-in view on the strengths, weaknesses, opportunities and threats to the segment.
- Seek opportunities to improve customer operational models. Based on insight around bottle necks, long transactions. Seeking opportunities for automation to streamline customer operations and make them more efficient.
- Engage with customers around processes for service delivery and how they can move towards automation and orchestration
- Takes an active interest in the evolution of best practices in the industry and ongoing knowledge of Blue Planet solutions in the solution architect context

General Activities
- Engaging with customers with knowledge of large scale OSS, BSS and NMS Applications.
- Understands customers operational models for running their network, good ITIL or ETOM background.
- Be able to engage the customer with deep technical insight around operational aspects of designing, provisioning, managing and operating a network
- Understands future telecom architectures around virtualization.
- Good understanding on all aspects of the Telecommunications network design from layer 0 to layer 7
- Basic Understanding of channel management within Ciena and the assigned partner organizations.
- Ideally holds in depth knowledge and experience of working not only in the Service Provider space but also in other verticals such as 5G, Mobile Core, Utilities, Transport, Finance and IoT
- Understand the market dynamics and trends, develop and drive PLM and therefore Engineering to create compelling solutions to put forward in Blue Planet
- Work closely with Professional Services to produce budgetary estimates and service quotations
- Play a key role in the Service Provider RFx tender response process

Experience
- Excellent business acumen and industry knowledge
- Ability to work with and through others
- Self-Motivated
- Customer Focused
- Excellent Written and Verbal communications skills
- Ability to work in a matrix and collaborative environment
- English Language is a must, others welcome.
- Willing to travel extensively across Europe and occasionally globally.
- Sc. Electrical Engineering, Optical Engineering, Computer Science or a related field of discipline
- Good understanding of traditional Telecom Architecture operations models and process flows
- 10+ years experience with Live network migration and telecommunication consulting
- Understanding future telecom architectures around Virtualization (ETSI NFV ISG, ONF, ONAP etc).
- Good grasp of and exposure to the OSS and Business Systems space (TMF, Inventory Systems, Service Assurance etc).
- Actively keeps pace with the market, best practices and thought leaders

**At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination.**

**Ciena is an** **Equal Opportunity Employer, including disability and protected veteran status.**

**If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.

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