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Travel Coordinator

1 month ago

Dubai, United Arab Emirates Maha Adventure Full time

Remote Travel Coordinator - Hot Air Balloon Experiences

Key Responsibilities:
Assist with Bookings: Help customers through the booking process by providing detailed information and resolving any questions or concerns they may have.

Maintain Customer Records: Update and maintain customer databases, ensuring all bookings are accurately recorded and confirmed.

Collaborate with Operational Teams: Work closely with hot air balloon operators to confirm flight schedules, availability, and any special requirements for customers.

Ensure High-Quality Customer Service: Provide exceptional service to clients, ensuring their queries are resolved quickly and professionally. Handle any issues or special requests with care and urgency.

**Requirements**:
Experience: Previous experience in customer service, travel coordination, or a related field is preferred.

Communication Skills: Excellent written and verbal communication skills with a focus on customer satisfaction.

Organization: Strong organizational skills to manage multiple customer queries and bookings simultaneously.

Attention to Detail: Ability to handle booking details accurately and ensure all customer needs are met.

Flexible Schedule: Ability to work remotely with flexible hours, including weekends or holidays as necessary.

Preferred:
Knowledge or interest in hot air ballooning or adventure travel.

Previous experience with remote work in a customer service or travel coordination role.

**Benefits**:
Work from home with a flexible schedule.

Opportunity to engage with adventure travel and provide customers with unique and memorable experiences.

Competitive compensation based on experience and performance.

**Job Type**: Contract
Contract length: 6 months

Pay: AED2,000.00 - AED2,500.00 per month

Application Deadline: 15/12/2024