Outside Sales
5 months ago
Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions.
Committed to the energy transition in shipping, and a pioneer in the use of alternative fuels, the CMA CGM Group has set a target to become Net Zero Carbon by 2050.
Through the CMA CGM Foundation, the Group acts in humanitarian crises that require an emergency response by mobilizing the Group’s shipping and logistics expertise to bring humanitarian supplies around the world.
Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs more than 155,000 people worldwide, including 4,000 in Marseilles where its head office is located.
Outside Sales
**Role**:
Responsible for prospecting and acquiring new clients by actively engaging with potential customers outside of the office or company premises. They build relationships, conduct meetings, and present product or service offerings, ultimately driving revenue growth and expanding the company's customer base
**Task & Responsiblities**:
- Participate in establishing the Commercial actions plan
- Plan and conduct commercial visits & phone calls as per agency sales’ segmentation (mainly commercial visits for Outside Sales / mainly phone calls for Inside Sales)
- Promote CMA CGM Group Services and Non-Maritime products (e-commerce, VAS, intermodal)
- Identify the commercial market opportunities, develop market shares and/or improve revenues according to commercial strategy
- Update commercial data and customer feedback in CRM (ex Opportunities, lead, contacts)
- Meet targets in SVPC (Sales Visits Phone Calls) and qualitative targets monitored in Analytics
- Relay pricing requests from customers to Sales Support, relay other requests from customers to Customer Care
Knowledge, work experience, skills & competencies
- Strong Knowledge in Shipping (minimum 2 Years of experience in liner shipping)
- Sales Expertise (customer facing activity)
- Great customer facing skills with ability to build and nurture relationships
- Demonstration of professional demeanor, positive attitude, and ability to manage stress through challenging situations
- Excellent problem-solving and conflict resolution skills
- Must be able to prioritize work effectively and manage time efficiently
- Understand CMA-CGM group organization, processes & Tools
- Basic proficiency with MS Office
- Knowledge in NOVA
- Analytical mindset with ability to use data to dive decision making
Come along on CMA CGM’s adventure
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