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Fraud - Team Leader

1 month ago

Dubai, United Arab Emirates Cupola Tele Services (CTS) Full time

**Responsibilities**
- Mentor and develop analyst regularly through continuous feedback, check-ins, and ongoing mentorship.
- Analyze fraud trends and make recommendations for future fraud prevention processes.
- Leverage various tools, systems, and reports to detect and uncover fraud trends.
- Review player deposit and withdrawal transactions for potential fraud to ensure accounts are correctly maintained.
- Work closely with Fraud Support and Customer Experience to obtain requested player documents and resolve restrictions.
- Identify new methods for fraud detection and prevention, working with product and engineering teams to implement recommendations.
- Provide recommendations supported by data in implementing new fraud alerts and controls.
- Assist Regulatory Operations, Compliance, and other internal teams with ad hoc requests and additional fraud reviews as needed.
- Provide daily weekly and monthly analysis to the Bank related to fraud activities

**Other Requirements**
- 3+ years of relevant experience in a Fraud or Risk Operations role.
- At least one year of management experience leading a team of employees.
- An investigative curiosity with strong critical thinking skills and the ability to communicate vision across the organization.
- Excellent verbal and written communication skills to operate across multiple departments with both internal and external stakeholders

**Salary**: AED3,000.00 - AED9,000.00 per month

Shift availability:

- Day Shift (preferred)
- Night Shift (preferred)
- Overnight Shift (preferred)

Application Deadline: 15/04/2023

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