Siebel CRM Expert

7 days ago


Dubai, United Arab Emirates Tangent International Full time

Mohamed is looking for a **Siebel CRM Expert** to work in Dubai.

**Required education**:

- Bsc computer Science/Telecom Engineering or equivalent.

**Required skills and experience**:

- Minimum 12 years experience in Siebel implementation & administration.
- Minimum of 3 end-end Enterprise Implementations
- Strong knowledge of Siebel Architecture and Data Model and proficiency with Siebel Tools and Client in configuration and customization of Siebel Objects.
- Experience in Siebel 8.X
- Experience in Siebel development skills in implementing Siebel Configurations, Siebel Scripting (Server & Browser), Workflow Processes, Workflow Policies, Runtime events, Business Services, Siebel Integration (EAI), EIM, TBUI, RCR, Web services & JMS queues
- Expert in Siebel Administration & Management (System & Application) and debugging end-to-end logs like Gateway, App, BIP & Web servers.
- Excellent understanding of Siebel Best Practices & implementation.
- Knowledge of Production Support including deployment and migration activities from Development through Testing in a Production environment.
- Extensive exposure to the Solution Design team, Business Analysts, Performance & Architecture, Users Group and QA teams and assisted the development team if required while implementing business processes with excellent interpersonal & communication skills.
- Experience in product administration.
- Act as Subject Matter Expert (SME) on Siebel product 8.X and later versions.
- Certified on 8.X & worked on Siebel upgrade will be plus.
- Siebel Configuration Scripting Workflows, EAI areas 5 to 7 years
- Preferably in the telecom domain.
- Good experience in Telco Implementation with Oracle 8.1.1.9 Siebel CRM. IP Series 20.x onwards.,
- Good knowledge of Product configuration, Pricing etc.,
- Good understanding of RODOD stack. (SIEBEL, BRM, AIA, OSM, ASAP, UIM, ) preferred.
- Experience in deploying Siebel in different environments.
- Test, SIT, UAT, PRE-PROD, PRODUCTION, etc.
- Experience in production support & troubleshooting.
- Siebel Order Management experience Oracle RODOD stack.
- Siebel integration (EAI) experience.
- Siebel components configuration experience + integration setup.
- Siebel Product and Pricing experience.
- Siebel EIM experience.
- Good hands-on experience in Production Troubleshooting with the Telco domain.
- Good communication skills, written and oral.


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