Social & Community Manager
5 months ago
As a Community Operations Specialist, you will manage and develop the exchange's online community, driving user engagement and maintaining a healthy and vibrant community environment. You will work closely with project teams to execute community activities effectively and ensure that the community remains aligned with the company’s goals.
**Responsibilities**:
- Manage and operate the exchange's social platform and community platforms, including Twitter, Instagram, Facebook, Telegram, and Discord.
- Plan and execute social events and community activities to enhance engagement and participation.
- Collaborate with project teams to promote activities within the social platforms and communities and ensure accurate information dissemination.
- Monitor social platform and community sentiment, respond to user feedback promptly, and resolve issues.
- Analyze social and community data to optimize operational strategies.
**Requirements**:
- Bachelor’s degree or higher in marketing, public relations, or related fields.
- 3+ years of experience in social platform management and community operations, particularly with exchanges.
- Strong communication skills, capable of maintaining effective interaction with social account followers, community members and project teams.
- Adapt to a fast-paced work environment.
- Experience in project collaboration is a plus.
- Language: Proficient in English and Chinese, additional language is a plus.
**Job Types**: Full-time, Permanent
Pay: From AED9,000.00 per month
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