Franchise Hotel

5 months ago


Dubai, United Arab Emirates Vignette Collection Full time

This job posting is for a position at a Hotel owned and operated by an independent franchisee, not by IHG or its affiliates. IHG has no involvement in the hiring or day-to-day employment policies or practices of franchisees_.

**About Us**

Vignette Collection is a diverse group of luxury hotels with a fresh focus, offering guests a more authentic and thoughtful way to travel.

We've created a collection brand that gives guests and colleagues an inspiring new choice. One that puts people at the heart of everything we do, to reframe luxury hospitality for the better.

Our hotels are unique in their own right, with their own distinct outlook and story to tell.

**Your day to day**:
***

***:

- **Check the **reservation** system and in-house guest information for the next meal period.****:

- **Notify the supervisor of any large group bookings or any reservations with special request, VIP etc..****:

- **Distribute reservations among all servers equally, informing them of all information necessary. Example, Birthdays, anniversaries, **sample invoice formats**.**
***

**bill** not to be taken to the table or any other unusual requests.**

***:

- **All the reservations are allocated as per the floor plan.****:

- **Always answer the phone politely using a friendly tone and being informative.****:

- **The telephone must be answered on a maximum of three rings.****:

- **If a customer has any questions, it is her responsibility to answer them accurately. Therefore, know your product and offerings.****:

- **You must have complete knowledge of all food and beverage **menus**: The ingredients; the preparation; how items are served and with what; know your prices; know the promotions, special events etc..****:

- **Understand the Server and runner tasks in the outlet and provide assistance as required.****:

- **Hostess to have a fair idea about general information around the city.****:

- **Hostess to aware what details are required to make a reservation.****:

- **Hostess to aware all the policies and procedures in the Hotel.****:

- **Except in emergencies, no employees are permitted personal phone calls or have the use of the telephone at any time.****:

- **You are not permitted to give out any personal information over the telephone. Example, Phone numbers, schedules to anyone except staff members.****:

- **All **messages** are to be taken on the appropriate message pad, and not on a scrap piece of paper.****:

- **The hostess is a very important part of Your Restaurant's experience. Always remember you are the first and the last person the customer sees. Therefore, you are their first and last impression.****:

- **It is of utmost importance that someone is present at the host station at all times.****:

- **Never walk more than three paces in front of the guest or never walk too fast.****:

- **Once at the table, pull out the chairs for the women first and then any other guest you can accommodate.****:

- **On **departure** of a guest, you must make contact with them. Ask them how their evening was and say "Thank you for dining with us and hope to see you again".****:

- **If there are any complaints, reach out to a manager or supervisor immediately****:

- **Perform opening, cleaning and closing duties****:

- **Hostess also to take responsibility of outlet cashiering duties.****:

- **You will adhere to Hotel's Hygiene and HACCP standards and ensure it's Standard Operating Procedures and Requirements are fully met**

**What we need from you**

***

***:

- **Excellent communication skills in English, both written and verbal; knowledge of Arabic is an advantage****:

- **Previous customer service experience required****:

- **Previous Food & Beverage experience an asset****:

- **Pro Serve certificate required****:

- **Open Table experience an asset****:

- **Excellent communication and organizational skills****:

- **Strong interpersonal and problem solving abilities****:

- **Highly responsible & reliable****:

- **Ability to work well under pressure in a fast paced environment****:

- **Ability to focus attention on guest needs, remaining calm and courteous at all times****:

- **Ability to work cohesively with fellow colleagues as part of a team with minimum supervision**

**What we offer**

*** We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life.**
**We welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. We are an equal opportunity employer and offer opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.**
**So, join us and you'll becom


  • Marketing Manager

    4 months ago


    Dubai, United Arab Emirates Onetouch Facility Management Full time

    Al Waleed Hospitality offers guests quality experiences ranging from luxury to lifestyle through to midscale Hotels Resorts we have proven strategic goal to deliver hotels in the medium to long term. We are expanding our brand offering across the Middle East. We have an existing network of 6 hotels and a further 1 hotels that are committed and opening over...

  • Restaurant Franchise

    4 months ago


    Dubai, United Arab Emirates Auriga Gulf Full time

    Our client in Dubai seeks to hire a Smart and Dynamic Restaurant Franchise Manager. Well versed in opening of new Franchise in Dubai and Middle East Hotel Management Graduate Good communication skills Once the Franchise is established must be well versed in dealing with Architects, Suppliers, Vendors and have exceptional coordination and multi tasking...


  • Dubai, United Arab Emirates Auriga Gulf Full time

    Our client seeks hire an experienced Administrator to handle Franchise Agreements with Quick Service Restaurants Bachelors in Hotel Management or Related Degree 4 years work experience in the related field Must be able to handle the entire process once a Franchise Agreement has been signed Immediate Start **Salary**: Up to AED7,000.00 per month

  • Barista - Franchise

    5 months ago


    Dubai, United Arab Emirates Hilton Technologies Full time

    Barista - Franchise Job Requirements A Barista is responsible for preparing and serving coffee and other beverages to customers. A Barista takes on a range of roles including: - Preparing and serving hot and cold drinks such as coffee, tea, artisan and speciality beverages. - Cleaning and sanitising work areas, utensils and equipment - Cleaning service...

  • Franchise Hotel

    5 months ago


    Dubai, United Arab Emirates VOCO Hotels Full time

    This job posting is for a position at a Hotel owned and operated by an independent franchisee, not by IHG or its affiliates. IHG has no involvement in the hiring or day-to-day employment policies or practices of franchisees_. **About Us** Voco brand comes to life in hotels that you can count on but that are different enough to be fun. Unstuffy hotels,...

  • Franchise Hotel

    5 months ago


    Dubai, United Arab Emirates VOCO Hotels Full time

    This job posting is for a position at a Hotel owned and operated by an independent franchisee, not by IHG or its affiliates. IHG has no involvement in the hiring or day-to-day employment policies or practices of franchisees_. **About Us** Join voco hotels where every hotel has its unique charm, and our thoughtful hosts create a home away from home. Step by...

  • Bartender - Franchise

    6 months ago


    Dubai, United Arab Emirates Hilton Full time

    Bartender - Franchise Job Requirements A Bartender engages our guests during their visit, receives/serves orders and ensures brand service standards are met to the highest quality. A Bartender will be responsible for engaging our guests during their visit, receiving/serving orders and ensuring brand service standards are met to the highest quality....


  • Dubai, United Arab Emirates Hilton Technologies Full time

    Reservations Supervisor - Franchise Job Requirements As Reservations Supervisor, you will work with Guests and customers to respond to enquiries and booking requests in a prompt and professional manner. Specifically, you will be responsible for performing the following tasks to the highest standards: - Identify new contacts, develop sales leads, and...


  • Dubai, United Arab Emirates Hilton Technologies Full time

    Receptionist - Franchise **Job Requirements **A Receptionist provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. As Receptionist, you will provide reception services for Guests to contribute to an overall exceptional experience from check-in through...

  • Franchise Hotel

    5 months ago


    Dubai, United Arab Emirates VOCO Hotels Full time

    This job posting is for a position at a Hotel owned and operated by an independent franchisee, not by IHG or its affiliates. IHG has no involvement in the hiring or day-to-day employment policies or practices of franchisees_. **About Us** Join voco hotels where every hotel has its unique charm, and our thoughtful hosts create a home away from home. Step by...

  • Franchise Hotel

    5 months ago


    Dubai, United Arab Emirates VOCO Hotels Full time

    This job posting is for a position at a Hotel owned and operated by an independent franchisee, not by IHG or its affiliates. IHG has no involvement in the hiring or day-to-day employment policies or practices of franchisees_. **About Us** voco brand comes to life in hotels that you can count on but that are different enough to be fun. Unstuffy hotels,...

  • Reservations Agent

    6 months ago


    Dubai, United Arab Emirates Hilton Technologies Full time

    Reservations Agent - Franchise Job Requirements A Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guests' decision to stay at the property. **Essential Functions** - Assists other departments such as Sales, Meetings and Conventions and Front Office with...


  • Dubai, United Arab Emirates Hilton Technologies Full time

    Reservations Group Coordinator - Franchise Job Requirements As Reservations Group Coordinator, you will work with Guests and customers to respond to enquiries and booking requests in a prompt and professional manner. Specifically, you will be responsible for performing the following tasks to the highest standards: - Identify new contacts, develop sales...


  • Dubai, United Arab Emirates Hilton Full time

    Waiter/Waitress - Franchise Job Requirements A Waiter/ess (Server) is responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Member experience while having extensive knowledge of menu offerings. As a Waiter/ess (Server), you are responsible for serving guests in a friendly, timely, and efficient manner...

  • Franchise Hotel

    4 months ago


    Dubai, United Arab Emirates VOCO Hotels Full time

    This job posting is for a position at a Hotel owned and operated by an independent franchisee, not by IHG or its affiliates. IHG has no involvement in the hiring or day-to-day employment policies or practices of franchisees_. **About Us** voco brand comes to life in hotels that you can count on but that are different enough to be fun. Unstuffy hotels,...

  • Franchise Hotel

    3 weeks ago


    Dubai, United Arab Emirates VOCO Hotels Full time

    This job posting is for a position at a Hotel owned and operated by an independent franchisee, not by IHG or its affiliates. IHG has no involvement in the hiring or day-to-day employment policies or practices of franchisees_. **About Us** Join voco hotels where every hotel has its unique charm, and our thoughtful hosts create a home away from home. Step by...

  • Franchise Hotel

    2 months ago


    Dubai, United Arab Emirates VOCO Hotels Full time

    This job posting is for a position at a Hotel owned and operated by an independent franchisee, not by IHG or its affiliates. IHG has no involvement in the hiring or day-to-day employment policies or practices of franchisees_. **About Us** Join voco hotels where every hotel has its unique charm, and our thoughtful hosts create a home away from home. Step by...

  • Franchise Hotel

    5 months ago


    Dubai, United Arab Emirates VOCO Hotels Full time

    This job posting is for a position at a Hotel owned and operated by an independent franchisee, not by IHG or its affiliates. IHG has no involvement in the hiring or day-to-day employment policies or practices of franchisees_. **About Us** voco brand comes to life in hotels that you can count on but that are different enough to be fun. Unstuffy hotels,...

  • Franchise Hotel

    2 months ago


    Dubai, United Arab Emirates VOCO Hotels Full time

    This job posting is for a position at a Hotel owned and operated by an independent franchisee, not by IHG or its affiliates. IHG has no involvement in the hiring or day-to-day employment policies or practices of franchisees_. **About Us** voco brand comes to life in hotels that you can count on but that are different enough to be fun. Unstuffy hotels,...

  • Franchise Hotel

    5 months ago


    Dubai, United Arab Emirates VOCO Hotels Full time

    This job posting is for a position at a Hotel owned and operated by an independent franchisee, not by IHG or its affiliates. IHG has no involvement in the hiring or day-to-day employment policies or practices of franchisees_. **About Us** Join voco hotels where every hotel has its unique charm, and our thoughtful hosts create a home away from home. Step by...