Sales Coordinator
4 months ago
**Job Description: Sales Coordinator.**
**Position Overview**:
As a Sales Coordinator you will play a crucial role in supporting the sales team and ensuring the smooth functioning of sales operations. Your primary responsibility will be to assist the sales team in managing customer inquiries, preparing quotes, processing orders, and coordinating with various internal departments. You will be an essential link between clients, sales representatives, and other departments within the organization.
**Key Responsibilities**:
**Quote Preparation**: Collaborate with the sales team to generate accurate and competitive quotes based on client requirements and product specifications. Ensure timely delivery of quotes to customers.
**Order Processing**: Coordinate and process customer orders, ensuring all relevant details are accurate and entered into the company's system. Work closely with the production and logistics teams to ensure on-time delivery.
**Sales Support**: Assist the sales team in generating leads, maintaining customer databases, and managing CRM (Customer Relationship Management) software.
Communication and Follow-up: Regularly follow up with customers to gather feedback, provide updates on orders, and address any post-sales issues or concerns.
**Internal Coordination**: Liaise with production, logistics, and finance teams to ensure seamless order processing, inventory management, and timely payment processing.
**Sales Reporting**: Prepare and maintain sales reports, track key performance indicators (KPIs), and present data to the sales team and management.
**Market Research**: Conduct research on industry trends, competitors, and customer preferences to identify opportunities for business growth.
**Trade Shows and Events**:Support the sales team in planning and coordinating participation in trade shows, conferences, and other industry events.
Customer Relationship Management: Build and maintain strong relationships with clients, addressing their needs professionally and ensuring high levels of customer satisfaction.
**Qualifications and Requirements**:
- Bachelor's degree in Business Administration, Marketing, or a related field is preferred.
- Previous experience in sales coordination, customer service, or related roles is an advantage.
- Strong communication, organizational, and problem-solving skills.
- Proficiency in MS Office suite (Word, Excel, PowerPoint) and CRM software.
- Detail-oriented and ability to handle multiple tasks efficiently.
- Familiarity with architectural glass products or construction industry knowledge is a plus.
- Ability to work collaboratively in a team-oriented environment.
**Salary**: AED4,000.00 - AED6,000.00 per month
Ability to commute/relocate:
- Ras al-Khaimah: Reliably commute or planning to relocate before starting work (required)
**Language**:
- Arabic (preferred)
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