Partner Success Manager

4 months ago


UAE, United Arab Emirates FICO Full time

FICO (NYSE: FICO) is a leading global analytics software company, helping businesses in 90+ countries make better decisions. Join our world-class team today and fulfill your career potential

The Opportunity
- “The Partner Success team provides support to FICO's top accounts across the globe. The Partner Success Manager (PSM) is an advocate for our partners and is responsible for maintaining and growing the existing FICO revenue stream within an installed base in a defined region. This position will also be responsible for developing partners relationships, improving partner experience, protecting, and growing revenue, preventing crisis, and guaranteeing that all areas and actions are synchronized and properly working according to partners expectations.”_ - Hiring Manager.

What You’ll Contribute
- Develop and manage an account Plan that will improve partner satisfaction and grow current baseline stream.
- Achieve quarterly revenue quota targets.
- Develop, articulate, and refine FICO value specific to partner’s needs.
- Build partner relationships with key executives.
- Negotiate and drive to execution sales of value-added services, renewals, and change requests.
- Negotiate and execute renewals of existing FICO software and solutions.
- Prepare and present partner business reviews and account status reviews.
- Determine and oversee actions required to deal with any partner satisfaction issues.

What We’re Seeking
- A bachelor’s degree in a business or science-based discipline, or equivalent experience developed in a commercial environment.
- Fluent in English language.
- Demonstrated success in enterprise software sales / partner management.
- Ability to effectively communicate across all levels of the partner organization; from hands-on technical resources to C-level executives.
- Ability to promote upselling and cross selling opportunities.
- Ability to work in a team environment, yet able to lead and coordinate activities across virtual teams and concurrently manage multiple tasks.
- Strong sense of urgency and able to work under tight deadlines.

Our Offer to You
- A culture and work environment strongly reflecting our core values: Act Like an Owner, Delight Our Customers and Earn the Respect of Others.
- The opportunity to make a difference by leveraging your unique strengths.
- Highly competitive compensation and rewards.
- Flexible work options, opportunities to give back to your community and a comprehensive benefits program.

Why Make a Move to FICO?

At FICO, you can develop your career with a leading organization in one of the fastest-growing fields in technology today - Big Data analytics. You’ll play a part in our commitment to help businesses use data to improve every choice they make, using advances in artificial intelligence, machine learning, predictive and prescriptive modeling, and much more.

FICO makes a real difference in the way businesses operate worldwide:

- Credit Scoring — 150+ billion FICO Scores have been sold to date, making it the most used credit score in the world.
- Fraud Detection and Security — 2.6+ billion payment cards globally are protected by FICO fraud systems.
- Lending — 3/4 of US mortgages are approved using the FICO Score.
- Anti-Money Laundering — our solutions check more than half a billion transactions a day to prevent criminal schemes such as terrorist financing

Global trends toward digital transformation have created tremendous demand for FICO’s solutions, placing us among the world’s top 100 software companies by revenue. We support many of the world’s largest banks, insurers, retailers, telecommunications providers and other firms reach a new level of success.

Our success is dependent on really talented people - just like you - who thrive on the collaboration and innovation that’s nurtured by a diverse and inclusive environment. We’ll provide the support you need, while ensuring you have the freedom to develop your skills and grow your career. Join FICO and help change the way business thinks

Learn more about how you can fulfill your potential at



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