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Spa Manager/supervisor

2 months ago

Dubai, United Arab Emirates Sukun Wellness Full time

Responsibilities include:

- Lead, monitor and supervise daily operations
- Ensure all cleanliess/hygiene standards are met and all policies and procedures are executed
- Coordinate with all technical staff and other staff to ensure a smooth and efficient booking process
- Manage all staff schedules
- Manage all booking inquiries through website and social media channels
- Provide a high quality customer experience to clients, starting from a quick and seamless phone/whatsapp booking process to welcoming guests, creating a luxury relaxing environment for them, explainig the spa menu and packages and cross-selling/up-selling
- Update client records with contact details and services chosen
- Maintain staff records and administrative documents
- Carry out frequent inventory checks and manage inventory effectively
- Carry out regular training sessions with technicians to ensure a high-quality luxury experience
- Contribute to growth and development of the spa through strategy, events & marketing, offering new products and services

**Salary**: AED4,000.00 - AED5,000.00 per month

**Experience**:

- salon/spa: 2 years (required)

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