Sales Associate

3 days ago


Dubai, United Arab Emirates Fashion Group Full time

As a Sales Associate for Moynat within Dubai Mall, reporting to the Assistant Boutique Manager, you will be an Ambassador of the brand, effectively providing a great customer journey by building and maintaining loyal clients to maximise profitability and productivity.

**KEY RESPONSIBILITIES**:
**Brand Ambassador**
- Excite and instill passion and pride for the brand;
- Embody the brand image for customers and the store team and have a strong understanding of the brand DNA;
- Lead by example and demonstrate role model behaviour that is always representative of the brand, adhering to the dress codes and appearance guidelines.

**General Store VM/ Client Management**
- Reflect the visual merchandising guidelines promoting the brand image;
- Enhance customer service standards in store to ensure the best client journey.

**Sales/ Business Monitoring**
- Welcome all clients to ensure they feel comfortable in the environment and educate them about the brand;
- Build and maintain a relationship with them;
- Introduce additional complementary products targeted to your client and share product knowledge to drive sales and achieve targets;
- Process the sale in a confident and professional manner;
- Gather the client’s CRM details to enlarge your client book;
- Drive your product knowledge by keeping up to date with fashion trends;
- Update yourself on all product lines through research;
- Ensure all Company policies and procedures are attended;
- Support control and management of stock.

**Profile**:

- A minimum of 2 years’ experience in sales in a luxury, high fashion environment;
- Experience in selling LG;
- Passion for fashion and sales;
- A commitment to achieving and exceeding targets whilst focusing on the client’s needs and experience;
- Excellent personal presentation - a Moynat Brand Ambassador;
- Understanding of Retail KPIs;
- A fluent level in Arabic and English is essential and additional languages are an advantage.


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