Sales and Service Representative

2 weeks ago


Dubai, United Arab Emirates ISS Full time

The Sales & Service Technician will be responsible for providing field services, installations & commissioning, product training, warranty, contract and after sales support, periodic Maintenance & corrective activities as well as supporting the sales team with the right technical support for field and lab based analytical equipment.

Job Responsibilities:
Perform onsite Service and maintenance including PM, installation and commissioning, onsite trouble shooting analyzing and rectifying of technical problems.

Manages and coordinate technical and commercial issues of project such as installation, testing and commissioning, trouble shooting and warranty requirements

Calibration of equipment and related activities including correct knowledge on the flow rate, supply pressures and speciality gas mixtures required.

LV electronic component design, repair and service.

Maintain a good relationship with customers, identify new service contract opportunities and liaise with service contract team

Complete the service report accurately, noting time conformation, spare parts usage, task performed, action taken, delivering the detailed service report professionally to customers

Academic Credentials:
Bachelor’s degree or Diploma in Electronics/Mechanical or biomedical engineering or equivalent.

1-3 years relevant experience.

Technical knowledge about Chromatography systems, Gas analyzers, and other analytical equipment.

Ability to work independently and pro - actively.

Effective communications and commercial awareness.

Fluent in English

Valid UAE driving License.

Ability to commute/relocate:

- Dubai: Reliably commute or planning to relocate before starting work (preferred)

**Experience**:

- sales: 1 year (preferred)

**Language**:

- Arabic (preferred)


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