Reception

4 weeks ago


Dubai, United Arab Emirates Forever beauty shine clinic Full time

Greeting and Welcoming Clients:
Provide a warm and friendly welcome to all clients entering the clinic.

Maintain a professional appearance and demeanor at all times.

Appointment Scheduling and Management:
Efficiently manage the appointment calendar, ensuring optimal utilization of the clinic's resources.

Schedule client appointments accurately, considering the availability of staff and appropriate treatment rooms.

Coordinate with clients to reschedule or cancel appointments when necessary, while maintaining excellent customer service.

Client Communication:
Provide accurate information about clinic services, pricing, and policies.

Address client concerns and escalate issues to the appropriate staff members when required.

Administrative Support:
Perform general administrative tasks such as filing, data entry, and maintaining records.

Manage and organize client information and documentation in compliance with privacy regulations.

Assist with inventory management, including restocking supplies and placing orders as needed.

Cash Handling and Billing:
Handle cash transactions, process payments, and maintain accurate records of financial transactions.

Prepare invoices and receipts for clients, ensuring billing accuracy.

Collaborate with the accounting department to reconcile payments and resolve any discrepancies.

Clinic Maintenance:
Ensure the reception area is clean, organized, and presentable at all times.

Monitor and maintain stock levels of reception area supplies, such as brochures, magazines, and refreshments.

Collaborate with the facilities team to address any maintenance or technical issues affecting the reception area.

Skills and Qualifications:
High school diploma or equivalent; additional education or certification in customer service or office administration is a plus.

Proven experience as a receptionist or in a customer service role.

Excellent verbal and written communication skills.

Strong organizational and multitasking abilities.

Proficiency in using computer systems and software, including appointment scheduling and billing software.

Attention to detail and accuracy in handling administrative tasks.

Ability to remain calm and professional in stressful situations.

Knowledge of beauty treatments, products, and procedures is desirable but not mandatory.

Flexibility to work evenings, weekends, and holidays as required by the clinic's schedule.

Language; Chinese and English

Age: not limited

**Salary**: AED5,000.00 - AED6,000.00 per month

Ability to commute/relocate:

- Dubai: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- receptionist: 2 years (preferred)

**Language**:

- Chinese (preferred)



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