Account Development
2 months ago
**Job Description**:
**About the job**
Retail Intelligence, Associate Director is a commercial minded individual that will manage a selection of retail client relationships across specified markets within Africa Middle East cluster. The role will require the individual to deliver on the commercial agreements in place with our retail clients. The individual will be required to manage the day-to-day relationship with key client stakeholders and be comfortable in driving strategic discussions with client senior leadership. Also, it will be important to manage internal stakeholders across functions to deliver on key projects within the unit, as well as develop a sales pipeline to build and maintain client revenue.
**Responsibilities**
Client Portfolio Management
- Responsible for leading commercial discussions around existing contracts and on-going subscriptions.
- Accountable for maintaining /reinforcing/building our relationship with key client stakeholders across levels and functions with the development of a solid key stakeholder plan.
- Drive servicing efficiencies through planning and execution of client engagement model in order to attain desirable client (NPS) satisfaction scores.
- Contribute to FMCG thought leadership and internal knowledge sharing for the business through the identification of emerging trends, problems, and opportunities.
Revenue Management & Business Development
- Ensure growth in revenue for business and meet/exceed quarterly and annual financial targets.
- Undertake sales activities independently or in conjunction with senior leadership in terms of preparation and delivery of proposal and credentials
- Set short and long-term operating plan strategies to ensure the generation of required revenue from the assigned client portfolio
- Responsible for renewal of service agreements pertaining to continuous/ contracted business
- Identify and recommend enhanced and new services that answer clients' business needs
- Understanding and execution on financial administration including sales pipeline management, revenue recognition, invoicing, counter invoicing/cash collection.
**About you**
You’ve dabbled in research and analytics. And you have the communication chops to translate it
Additional Information
**About NIQ**
NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View.
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**Our commitment to Diversity, Equity, and Inclusion**
We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide.
- NIQ or any of our subsidiaries will never ask you for money at any point of the recruitment or onboarding process._
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