Front of House Customer Service

2 months ago


Dubai, United Arab Emirates AL SHAMASI FACILITIES MANAGEMENT SERVICES CO. LLC. Full time

**About us**

We are professional, innovative, customer-centric and our goal is to Help clients deliver their ideal brand experience by improving their facilities’ performance through state-of-the-art technology and an Elite Network of service providers..

Our work environment includes:

- Modern office setting
- Wellness programs
- Growth opportunities

We are looking for trusty, well-presented front of house staff to supplement our existing team. Contingent on their placement, front of house staff may be responsible for receiving guests, escorting them, and conveying their requests to respective staff.

To be successful as front of house staff, you should be outgoing, personable, and adept at stress management.

**Front of House Staff Responsibilities**:

- Receiving and confirming walk-in, telephonic, and online reservations.
- Directing early arrivals to the bar as they wait for their tables to become available.
- Accepting and informing the relevant staff about food and beverage requests.
- Mixing and pouring beverages, as needed.
- Transporting food orders from the kitchen to each pertinent table.
- Clearing glassware, silverware, and crockery from each table once guests have completed their meals, or upon request.
- Providing guests with their checks after the meal sitting.
- Clearing and reporting breakages by diners.

**Front of House Requirements**:

- High school diploma or suitable equivalent.
- Proven experience in the position of interest.
- Professional hair and make-up with no large, visible tattoos.
- Wearing and maintaining the prescribed uniform.
- Excellent verbal communication and memorization skills.
- Great interpersonal and teamwork skills.
- Ability to remain composed, particularly during stressful or uncomfortable circumstances.
- Physically fit.
- Availability to work evenings, weekends, and holidays.
- Willingness to perform additional duties to facilitate the other operations, as needed.

**Salary**: AED4,500.00 per month

Ability to commute/relocate:

- Dubai: Reliably commute or planning to relocate before starting work (preferred)

**Experience**:

- customer service: 1 year (required)


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