Concierge/bell Boy

7 months ago


Abu Dhabi, United Arab Emirates Nehal Hotel Full time

As a Bell Boy you are responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience and your role will include key responsibilities such as:

- Maintain a good working relationship with all Front Office employees and ensure guests are greeted upon arrival in a professional and friendly manner and offer assistance at all times
- Maintain a good working relationship with all Bellboys
- Maintain an awareness of guest profiles through the Opera guest profile system
- Supervise the activities of the Bellboys, ensuring that the guest luggage is carried from arrival point to room and from room to departure point on checkout
- Handle all messages, mails and packages for guest and employees, ensuring they are delivered at the appropriate time and stored if necessary in a systematic and efficient way
- Establish and control the duty roster in accordance with business needs
- Maintain an up to date knowledge of the hotel services and communicate this to subordinates so they can supply information and respond to guest queries

**Salary**: AED800.00 - AED1,100.00 per month



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