Client Treatment Project Manager

3 days ago


Dubai, United Arab Emirates Cartier Full time

Reference Code: 76138**Client Treatment Project Manager**:

- Dubai, DU, AE- PermanentThe story of Cartier is founded on audacity and passion. For more than 170 years we have embraced a bold, pioneering spirit that continues to inspire our teams across all Métiers from our boutiques to our workshops and corporate offices. Our 8,500+ colleagues of 90 nationalities are united by a shared independent spirit and commitment to excellence, striving to continuously enrich our Maison’s heritage by pushing the boundaries of creativity.

**MAIN PURPOSE**

**The Client Treatment Project Manager is responsible for managing all travel, entertainment, and gifting requirements for our VIP clients. He/She will be responsible for designing and executing bespoke programs and experiences during regional and international events. In addition, he/she will work in close collaboration with multiple internal departments and external parties to ensure the delivery of outstanding experiences for our clients.**:
**KEY RESPONSIBILITIES**

**PLANNING & AGENCY COORDINATION**
- Plan attendance to events in collaboration with market internal teams
- Work closely with internal teams and external concierge agency to develop and execute detailed programs and tailored experiences for each client
- Manage ongoing and last minute/onsite booking and changes and align all parties
- Provide onsite logistics and ad-hoc support during event time

**OPERATIONS & LOGISTICS**

Manage all arrangements for our clients and related staff during events, including but not limited to:

- Visa documents, flights, arrival, and departure transfers
- Hotel accommodation
- Restaurant bookings
- Invitations dispatch and calligraphy
- Welcome package and gifts
- Gala evenings attendance
- Any other ad hoc task as required

**BUDGET**
- Plan and monitor accurately the budget per client/event and promptly identify any over/under budgeting
- Liaise with Finance Department for supplier’s payments
- Follow up on post event rebilling and costs reconciliation

**OTHER**
- Assist the Regional Client Team and Project Team with presentations and any other ad hoc requests as needed
- Monitor and summarize progress of project

**JOB PROFILE (for recruitment purpose only)**

**Required Experience**
- 3-5 years relevant experience in Project or Event Management, Press/Celebrities/VIP Management or other roles dealing with high level profiles
- Experience in planning and implementing logistics and treatment for luxury audiences

**Technical Skills / Abilities**
- Time management and strong organizational skills
- Sold working knowledge of Microsoft Office and Excel
- Good financial acumen, strong budget management
- Fluent in English, Arabic is a plus

**Personal Skills**
- Ability to work independently, as well as in a team
- Hands on and solution oriented
- Meticulous attention to detail
- Ability to multitask and work under high-pressure



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