Business Development Manager

2 weeks ago


Dubai, United Arab Emirates Value Manage Full time

Job description

**Job Purpose**
- To promote bank retail banking product Mortgages
- To ensure cross sell of bank retails products
- To assist telemarketing team by providing quality leads for motor insurance
- To be aware of any market changes from competition to effectively manage customer objection handling
- Provide constructive and constant feedback to bank staff on improvement of: products, services and processes etc., which may either reduce TAT or costs or enhance customer experience.
- Be an effective team player and contribute to achievement of goals based on the Key Performance Indicators issued from time to time.

**Key Accountabilities**
- Respond to internal and external customers promptly and courteously always providing adequate clarification on the information being given.
- Upon request provide on-the-job training to colleagues.
- To ensure that agreed service expectations of the customers are met on a regular basis

*

**Other Accountabilities**
- Prepare daily sales reports/statistics requested by line management.
- Ensure that customers are provided proper & correct information about bank products & services. Also no mis-selling of products or documents compromise of any sort.
- Undertake other duties at similar level when required.

*

**Other Accountabilities**

**Job Context**
- To cater to the employees of C&IB relationships in TML & Govt/ Semi Govt companies and to meet their retail banking requirements.

**Education**

Degree/diploma in Commerce or equivalent would be preferred

**Experience and Skills**

Work Experience: at least 5 years in a bank.

**Technical Competencies**

**Behavioural Competencies**

Change and Innovation - Basic

Communication - Basic

Evaluating and Solving Challenges - Basic

Results Orientation - Basic

Working and collaborating with others - Basic

**Job Types**: Full-time, Permanent

**Experience**:

- Business Developments: 5 years (preferred)

Ability to Commute:

- Dubai (required)

Ability to Relocate:

- Dubai: Relocate before starting work (required)


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