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Business Development Manager
2 weeks ago
Job description
**Job Purpose**
- To promote bank retail banking product Mortgages
- To ensure cross sell of bank retails products
- To assist telemarketing team by providing quality leads for motor insurance
- To be aware of any market changes from competition to effectively manage customer objection handling
- Provide constructive and constant feedback to bank staff on improvement of: products, services and processes etc., which may either reduce TAT or costs or enhance customer experience.
- Be an effective team player and contribute to achievement of goals based on the Key Performance Indicators issued from time to time.
**Key Accountabilities**
- Respond to internal and external customers promptly and courteously always providing adequate clarification on the information being given.
- Upon request provide on-the-job training to colleagues.
- To ensure that agreed service expectations of the customers are met on a regular basis
*
**Other Accountabilities**
- Prepare daily sales reports/statistics requested by line management.
- Ensure that customers are provided proper & correct information about bank products & services. Also no mis-selling of products or documents compromise of any sort.
- Undertake other duties at similar level when required.
*
**Other Accountabilities**
**Job Context**
- To cater to the employees of C&IB relationships in TML & Govt/ Semi Govt companies and to meet their retail banking requirements.
**Education**
Degree/diploma in Commerce or equivalent would be preferred
**Experience and Skills**
Work Experience: at least 5 years in a bank.
**Technical Competencies**
**Behavioural Competencies**
Change and Innovation - Basic
Communication - Basic
Evaluating and Solving Challenges - Basic
Results Orientation - Basic
Working and collaborating with others - Basic
**Job Types**: Full-time, Permanent
**Experience**:
- Business Developments: 5 years (preferred)
Ability to Commute:
- Dubai (required)
Ability to Relocate:
- Dubai: Relocate before starting work (required)
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