Oracle Cx CRM Technical Consultant
3 weeks ago
**13522-Oracle CX CRM Technical consultant**:
**Experience**:5-8**Posted**:31 Aug,2023**Location**:United Arab Emirates**Job Title**: Oracle CX CRM Technical consultant**:
**Location**: Dubai**Job Role**:
- Resource would be primarily working as a technical resource handling developments in Oracle CX CRM in CLOUD environment. Working experience in developing custom objects in Oracle CX
**Key Responsibilities & Accountabilities**
- Good Knowledge on all modules of Oracle Engagement Cloud.
- Should have worked extensively in Application Composer for creation of new objects, extensions to standard objects.
- Proficiency GROOVY Scripting MUST.
- Working knowledge in VBCS, ICS components is a must
- Knowledge of CPQ, Bigmachine coding and integration with Engagement cloud would be an added advantage
- Strong Programming skills, as well as the ability to review complex code bases written by others.
- Understanding of Cloud Architecture.
- Should have knowledge on Data Migration.
- Responsible for Customer Production Support, tracking-incidents, replication, troubleshooting and resolution of critical production calls.
- Change Management
- Proficient in Groovy Scripting, Mobile and Outlook Integration and Object Customization.
- Should be able to build workflows, triggers, and Field Updates.
- Integrations and Extension to PaaS (Workflow, Reports, APIs, and Error Handling)
- Experience in Fusion CRM BI Dashboards and OTBI Analytics Cloud.
- Knowledge of other CX products like Oracle CPQ is an advantage.
**Education & experience**
- Should have hands on experience on ICS and IDCS cloud and its integration components
- Should have hands on experience in developing reports and
- Strong Programming skills, as well as the ability to review complex code bases written by others.
- Project Management methodology applied to software development projects
**Technical Competencies (technical skills required to perform the role)**
- Application Programming - The ability to code and test modules that meet the design specifications in following Technologies
- Primary
- Oracle CX Sales and Service object customization, workflow, custom object definition, groovy script writing, report development using OTBI Analytics cloud, integration development using SOAP/REST APIs.
**Secondary**
- Knowledge of Oracle CPQ, VBCS
**Computer System**
- Windows 10, Groovy, java, VBCS**Desirable**
- Experience in Fusion CRM BI Dashboards and OTBI Analytics Cloud
- Knowledge of other CX products like Oracle CPQ
**Required Skills**:
**Skill**
- Years
- Months
**Oracle CX Sales and service Cloud**
- 5
- 0
**SOAP/REST APIs**
- 5
- 0
**VBCS**
- 5
- 0
**ICS**
- 5
- 0
**Windows 10**
- 4
- 0
-
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