ERP Functional Consultant
2 months ago
**About Us**:
Polaris Technology LLC is a leading provider of cutting-edge ERP software solutions, specializing in the Food & Beverage (F&B) industry. Our innovative software is designed to optimize operations and enhance the profitability of our clients. We are dedicated to delivering outstanding service and ensuring the success of our clients through seamless implementation and ongoing support. We value innovation, teamwork, and excellence in all our endeavors.
**Responsibilities**:
- **Requirements Gathering and Analysis**: Work closely with clients to gather and analyze business requirements, ensuring a comprehensive understanding of their operational needs within the F&B sector.
- **ERP Setup and Configuration**: Setup and configure the ERP software to meet client-specific requirements, focusing on functionalities relevant to restaurants, cafés, cloud kitchen, food trucks and other F&B establishments.
- **Process Mapping and Documentation**: Develop detailed process review and documentation, aligning ERP functionalities with client business processes to streamline operations.
- **Testing and Quality Assurance**: Conduct comprehensive testing to verify that configurations, customizations, and data migrations meet the client's needs and Polaris Technology's quality standards.
- **User Training and Support**: Provide hands-on training and support to client teams, equipping them with the skills needed to effectively use the ERP system in their daily operations.
- **Go-Live Support**: Offer onsite or remote support during the ERP go-live phase, ensuring a smooth transition and addressing any issues that arise.
- **Post-Implementation Support and Continuous Improvement**: Engage in post-implementation review sessions with clients to gather feedback, address ongoing needs, and continuously refine and improve ERP functionalities.
- **Collaboration with Development Teams**: Work closely with developers, project managers, and other stakeholders to deliver customized solutions that meet client expectations and industry standards.
- **Documentation and Reporting**: Maintain detailed project documentation and provide regular reports on project progress, configuration settings, and system performance.
- **Stay Updated**: Keep up with the latest ERP trends, tools, and best practices to ensure the delivery of cutting-edge solutions.
**Must Haves**:
- **Fluent in English**: Proficiency in additional languages is a plus.
- **Industry Experience**: At least 3 years of experience as an ERP Functional Consultant, with a strong focus on the F&B industry, specifically in restaurants, cafés, lounges, cloud kitchens, and food trucks.
- **Technical Expertise**: Proficiency with SaaS-based ERP or POS solutions, including configuration, data migration, and integration with other systems.
- **Deep Industry Knowledge**: Solid understanding of F&B industry processes and requirements, with the ability to translate client needs into effective ERP solutions.
- **Analytical Skills**: Strong analytical skills with a knack for problem-solving and the ability to translate complex business requirements into actionable ERP configurations.
- **Communication Skills**: Excellent communication and interpersonal skills, capable of managing client expectations and collaborating effectively with internal teams.
- **Detail-Oriented**: High attention to detail, with a focus on delivering quality, client-centered ERP solutions.
- **Self-Motivated and Proactive**: A self-starter with a commitment to continuous learning and improvement.
- **Willingness to Travel**: Available for on-site client meetings and support as needed.
**Why Join Us?**
- Opportunity to work in a dynamic and inclusive environment with career advancement opportunities, including managing expansion projects outside of UAE.
- Chance to work in a fast-growing and unique ERP solution focused towards the F&B sector.
- Growth and career development opportunities within our company.
**Job Types**: Full-time, Permanent
Pay: AED3,500.00 - AED10,000.00 per month
**Experience**:
- F&B industry: 3 years (preferred)
- ERP implementation & support: 3 years (preferred)
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