Client Service Executive

3 weeks ago


Dubai, United Arab Emirates Rewind Productions FZE Full time

**Company Description**

Rewind Production is a UAE based digital marketing company with expertise in multi-dimensional domains such as Mobile Apps Development, Corporate Branding and Design, Website Design and Development, Corporate Photo and Videography Services, Influencer Marketing, and Website Hosting and Annual Maintenance Services. We also specialize in all facets of digital marketing including social media marketing, search engine optimization, search engine marketing, and Paid Ads Campaign Management on Google, Facebook, Bing and Yahoo ads.

We are looking to employ an experienced client servicing executive at our digital marketing agency to handle all client inquiries, concerns, and complaints in a professional manner. The client servicing executive’s responsibilities include collaborating with the relevant departments to better address client needs, providing regular updates to higher management, and upselling company products where possible. You should also be able to identify new business opportunities through client referrals.

To be successful as a client servicing executive, you should be committed to helping clients and able to work well under pressure. Ultimately, an outstanding client servicing executive should demonstrate excellent communication, problem-solving, and customer service skills at all times.

**Client Servicing Executive Responsibilities**:

- Cultivating solid relationships with clients through the provision of exceptional after-sales service.
- Creating a positive onboarding experience for new clients.
- Identifying ways to overcome clients' initial dislike of company products.
- Maintaining an accurate record of all existing and potential clients.
- Responding to client inquiries in a timely and professional manner.
- Training and providing overall guidance to client service employees.
- Organizing training seminars to enable clients to fully utilize product features and benefits.
- Ensuring that the correct terms of sale are entered into the client database to prevent avoidable billing issues.

**Client Servicing Executive Requirements**:

- Bachelor's degree in business administration or an industry-related field.
- Proven experience working as a client servicing executive in digital marketing agency.
- Proficiency in Microsoft Excel.
- Working knowledge of Customer Relationship Management (CRM) software.
- The ability to work efficiently under pressure.
- Excellent organizational and time management skills.
- Strong analytical and problem-solving skills.
- Effective communication skills.
- Exceptional customer service skills.

Number of positions: 2

If interested, whatsapp on **(nine seven one five four five three four six one zero six )**

**Salary**: AED2,500.00 - AED3,000.00 per month



  • Dubai, United Arab Emirates Means Design Full time

    As a Client Servicing Executive, you should own excellent communication skills and have strong listening skills. Also, you should be able to display calm composure at all times. Moreover, you should provide guidance and support to team members as and when required. Also, you should be able to fulfill monthly/yearly revenue and departmental targets. To...


  • Dubai, United Arab Emirates SLS Consierge Full time

    **Responsibilities**: 1. Serve as the primary point of contact for clients, ensuring their satisfaction and maintaining strong relationships throughout the event project lifecycle. 2. Understand clients' objectives, requirements, and expectations, and translate them into effective event strategies and solutions. 3. Collaborate with internal teams,...


  • Dubai, United Arab Emirates Ottoedge Services LLP Full time

    **About Us** Ottoedge is a marketing agency based in India and UAE. We provide digital marketing, social media marketing, and media production services to our clients. A full-service agency looking for self-driven individuals. **Job Role** We are looking for a dynamic and client-focused Client Servicing Executive to join our team. If you have a passion for...


  • dubai, United Arab Emirates Vita Insurance Full time

    Required immediately:Client Service Executive (Male/Female) with minimum 3-5 years UAE experience in the Life Insurance Industry. Should be fluent in English, well versed in MS Office applications especially Excel. Must be effective in coordinating with Insurers/Producers/Admin Team, possess knowledge of MIS/various products, have sufficient underwriting...


  • Dubai, United Arab Emirates Oliv Full time

    We are seeking an Account Executive to oversee key client brands and projects. As an Account Executive, you will be responsible for managing client relationships, receiving client briefs, and briefing the creative team. Your role will involve coordinating and completing projects on time, within the allocated budget and scope. You will oversee all project...


  • Dubai, United Arab Emirates Promoters Paradise Full time

    **Full Job Description** We are looking for a qualified Client Servicing Executive to manage customer accounts and act as a link between them and our agency. Your responsibilities will include determining the client's needs, explaining the necessary process, recommending solutions, and overseeing the operations and business team. **Responsibilities** -...


  • Dubai, United Arab Emirates Excelsior Group ME Full time

    The Role Key Responsibilities and Key Performance Areas - To maintain a comprehensive database of our existing clients - To dedicate efforts to the retention and satisfaction of our existing clients. - To proactively address inquiries and coordinate with operations to support clients with their assignments - To keep existing clients informed about the latest...


  • Dubai, United Arab Emirates Excelsior Group ME Full time

    The Role **Requirements**: - Proven experience working as a client servicing executive. - Proficiency in Microsoft Excel. - Working knowledge of Customer Relationship Management (CRM) software. - Excellent organizational and time management skills. - Strong analytical and problem-solving skills. - Effective communication skills. - Exceptional customer...


  • Dubai, United Arab Emirates Prime Strategy Consultants Full time

    Responsibilities: - Serve as the primary point of contact for clients, addressing their inquiries, requests, and concerns promptly and professionally. - Build and maintain strong, long-lasting client relationships through regular communication and follow-up. - Understand clients' needs and requirements to provide appropriate solutions and ensure their...


  • Dubai, United Arab Emirates Plan B Advertising Full time

    Must have an in-depth knowledge on Events and Exhibition Industry - Cultivating solid relationships with clients through the provision of exceptional after-sales service. - Creating a positive onboarding experience for new clients. - Responding to client inquiries in a timely and professional manner. - Training and providing overall guidance to client...


  • Dubai, United Arab Emirates GBE brokers - Dubai Branch - Rep Office Full time

    **German-Speaking** Client Support Representative for GBE Brokers Key Responsibilities: - Provide prompt, friendly, and efficient customer service to **German-speaking **clients - Identify and escalate client issues to the relevant department, as necessary - Monitor and follow up on client requests and inquiries to ensure timely resolution - Provide...


  • Dubai, United Arab Emirates Creative Edge Full time

    As a Client Servicing Executive for our company, you'll be responsible for coordinating with clients on a regular basics. liaise with clients to discuss and identify their advertising requirements. Understand briefs and coordinate with the creative team **Responsibilities**: - Follow up with clients. - Excellent in Office (Excel & PowerPoint) - Ability to...


  • Dubai, United Arab Emirates Global Debt Advisory Full time

    Experienced in Debt Collection role Immediate requirement for Client Service Support for our Debt Management Company in Dubai, UAE. Skills required: 1. Experience in Debt Collection agency is a must 2. Good communication skills 3. Immediate joiners will be preferred. **Responsibilities**: 1. Coordinating with Banks on behalf of Client in Settling...


  • Dubai, United Arab Emirates Printworks Mediatech Full time

    **Title**:Client Servicing Executive **Department**:Client Servicing **Duties and Responsibilities**: - Promotes and sells company products through direct customer contact for new prospects and old existing ones. - Schedules sales meetings and calls. - Submits reports of sales activities. - Identifies prospective customers and compiles information on...


  • Dubai, United Arab Emirates Ace Management Concepts Full time

    Our client a leading Advertising Company based in Dubai, managing Advertising campaigns for MNCs and Local Companies is urgently looking for a **Client Servicing / Account Executive to join their team.** **Job responsibilities**: - Attend client briefings with the Creative head or department head depending on the job requirement - Basic knowledge of...


  • Dubai, United Arab Emirates Meridian IT Solutions Full time

    As an Client Service Executive at Meridian, you will be responsible for understanding and pre-empting client needs and distill their requirements to an effective creative brief. The creative brief when fed to the creative team should enable the ideation, development and execution of creative concepts that leverage both traditional and digital media in order...

  • Client Servicing

    4 weeks ago


    Dubai, United Arab Emirates Wings Brand Activations Full time

    We are looking for a Client Servicing with 3yrs minimum experience in any events organisations here in DUBAI. - Ensuring 100% familiarity on our Credentials. - Typing minutes of the meeting carefully during a meeting. - To learn and develop presentation skill set and make presentations. - Being on site at all times during and before an event/ activity to...


  • Dubai, United Arab Emirates Jobot Full time

    Why join us?Benefits Paid Company Benefits10% annual bonus (potential to be higher, based on company performance)Unlimited PTOAmazing culture and exposure to partnering with executives and directorsGreat growth pathPaternity and Maternity leave401(k) match! Job DetailsJob DetailsOur firm is seeking a highly motivated and experienced Permanent Client Services...


  • Dubai, United Arab Emirates Jobot Full time

    Whyjoinus?BenefitsPaid CompanyBenefits10% annual bonus (potential to behigher, based on company performance)UnlimitedPTOAmazing culture and exposure to partneringwith executives and directorsGreat growthpathPaternity and Maternityleave401(k) match!JobDetailsJobDetailsOur firm is seeking a highly motivatedand experienced Permanent Client Services Associate to...


  • Dubai, United Arab Emirates GNN Full time

    Cultivating solid relationships with clients through the provision of exceptional after-sales service. - Creating a positive onboarding experience for new clients. - Identifying ways to overcome clients' initial dislike of company products. - Maintaining an accurate record of all existing and potential clients. - Responding to client inquiries in a timely...