Student Advisor

3 weeks ago

Dubai, United Arab Emirates MSBM Full time

Job Description Admissions Counselor/Student Advisors
- Company Profile

Metropolitan School of Business and Management, UK, is a British Business school headquartered in London, the United Kingdom. MSBM is a Pathway College offering international students access to level 4, 5, and 7 Diploma leading to a University Degree from top UK Universities at an attractive cost. The school engages a blended learning model that is both online and classroom. MSBM combines the most recent technology, quality curriculum, and innovative teaching channel to provide outstanding learning knowledge to its students.

**Position Objectives**
- An admission counselor cum sales executive will direct and counsel the students towards the executive programs offered by the institute.
- Oversee and generate the leads from the potential market; work as a team and direct towards closing the deal over the phone and maintain good customer relationships.
- An effective telesales representative must be an excellent communicator and have superior people skills.
- The core goal is to assist the company’s growth by bringing potential clients and promoting the business internationally.

**Key Duties/Responsibilities**
- Managing, tracking, and following up on leads by calling them to give them a brief about the courses being offered by the organization.
- Build a network that can promote and help to create better leads.
- Give counseling to the students, by helping them understand the functioning of the pathway institute and the worthiness of the courses being offered.
- Answer all the doubts that clients are having and give them a clear picture of the courses.
- Ask questions to understand customers’ requirements and close.
- Take and process the orders in an accurate manner.
- Ability to meet deadlines each month.
- Enter and update the clients’ information on the company portal.
- Go the “extra mile” to meet the sales requirements and facilitate sales in the future.
- Keep records of every conversation made and note all the possible information.

**Essential Skills**:

- Proven record of educational service telesales representative or customer service role.
- Effective track record of successfully getting clients preferably over the phone calls.
- Knowledge of potential sales market.
- Ability to adapt the technology
- Excellent active listening and communication skills.
- Confident to handle the clients over calls.
- Cool tempered and ability to accept and handle rejections.
- Outstanding negotiation skills with an ability to resolve and address complaints.
- Should be familiar with the locations in UAE and the courses being offered by various other pathway colleges in and around.

**Qualification and Experience**:
Minimum of 2 years experience as a sales executive handling the international market.
- At least a graduate degree holder.
- Fluency in English is necessary
- Good knowledge of MS Office especially MS Excel.
- Versatile and is up to date with the trends of the market.
- Ability to adapt and learn about the courses and services offered by the institute and describe/explain them to prospects.

**Salary**: AED3,000.00 - AED3,500.00 per month

Ability to commute/relocate:

- Dubai: Reliably commute or planning to relocate before starting work (required)

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