Product Owner

1 day ago


Dubai, United Arab Emirates Edari Full time

We are looking to hire a Product Owner who is passionate about digital customer experience for our client in Dubai - a leading conglomerate in the region.

This position is a long-term contract role with an initial duration of 12 months and is renewable based on performance.

As a digital Product Owner you will be passionate about digital customer experience, value-driven, with experience in Product Management, leading cross-functional teams to plan, manage pipeline, and features for immersive customer experience and operational excellence solutions.

**Key responsibilities**:

- Experience to evolve product strategy, plan and work with agile teams, both internal and contracted.
- Work with business stakeholders to define and track key product performance indicators (KPIs), release-specific success metrics
- Proven Partners with business and internal/external stakeholders to understand current customer experiences, identifies areas of opportunity & monetization, create and manage product vision and roadmap with a focus on Customer Centricity.
- Develop and drive overall portfolio strategy, product plans, vision, roadmap and business cases to support product related investments
- Plan and prioritize product feature backlog and development for the product
- Play a leadership role within the Scrum team to ensure that capabilities are in-scope, on-time and of high quality
- Assess value, develop cases, and prioritize stories, epics and themes to ensure work focuses on those with maximum value that are aligned with product strategy
- Assist in the development of product roadmaps
- Conduct user research and usability studies, collaborating with designers, developers and research teams from end to end of the process.
- Manages, prioritizes, and assesses the impact of all work items, such as new features, defects,, including providing the decision to create, fix or defer at the project level

**Knowledge, skills & experience**:

- At least 3 years of hands-on agile experience
- Expertise in Digital Channels that include mobile app, web, chat, social media and assisted service through call centre agents;
- Proven Partners with business and internal/external stakeholders to understand current customer experiences, identifies areas of opportunity & monetization, create and manage product vision and roadmap with a focus on Customer Centricity.
- Proven awareness of UX best practices
- Proven expertise in leading Quality Assurance efforts and Knowledge of A/B testing and tools
- Proven experience in planning releases
- Skilled in communication through writing user stories and regular stakeholder communication, able to inform and to align around the vision of the product
- Proficient in using Jira and prior technical experience of capabilities in SiteCore, IOS and Android native apps
- Demonstrate keenness to monitor the market and developing competitive analyses.
- Demonstrate strong analytical, prioritization, and negotiating skills
- Demonstrate passion about building great products and solving customer and business problems

**Availability**:
**Job Types**: Full-time, Contract
Contract length: 12 months

**Salary**: Up to AED25,000.00 per month

Application Question(s):

- Do you have experience in owning / managing an end to end B2C product?
- Do you have 3+ years of experience as a Product Owner?


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