IT Assistant and Admin

7 months ago


Dubai, United Arab Emirates 800CarGuru Full time

About 800CarGuru - we are UAE's Largest Car Repair Service Provider:

- 800CarGuru is "UAE's Largest Car Repair Service Provider"
- We have 2 State of the Art Service Centre located in Dubai (Al Quoz 4 & Al Quoz 1)
- We have the Largest on-site Fleet and we are available 24/7 for our Customers.
- We reach our Customer within 30 minutes
- We provide complete Automotive Support to our Customer (Repair, Maintenance & Body Shop for Vehicles).

Responsibilities and Duties of IT Assistant & Admin

As an IT Assistant & admin, your responsibilities revolve primarily around ensuring the stability and functionality of our IT systems as well as you will assist your Direct Manager.
- Technical assistance to all staff members in terms of hardware and software troubleshooting.
- Assisting in regular system updates and providing system maintenance.
- Supporting the setup of hardware and software equipment and tools.
- Maintaining an updated inventory of all IT equipment and software licenses.
- Implement and monitor security measures to protect data from unauthorized access or breaches.

Documentation:

- Record Keeping: Maintain records of hardware and software inventory, user requests, and support provided.
- Technical Documentation: Create and update documentation for IT procedures, user guides, and system configurations.

Communication and Collaboration:

- Liaison Role: Act as a liaison between users and higher-level IT staff or external vendors to resolve complex issues.
- Team Collaboration: Work with other IT team members to ensure cohesive and comprehensive IT support and services.

Skills and Qualifications:

- Problem-Solving Skills: Ability to diagnose and resolve technical issues efficiently.
- Communication Skills: Strong verbal and written communication skills to interact with users and team members effectively.
- Organizational Skills: Ability to manage multiple tasks and prioritize work effectively.

**Salary**: 2000 AED plus accommodation and other benefits

Pay: AED2,000.00 per month

Ability to commute/relocate:

- Dubai: Reliably commute or planning to relocate before starting work (preferred)


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