Guest Relations Manager

4 weeks ago


Dubai, United Arab Emirates CHALET BEREZKA RESTAURANT LLC Full time

Role Description

This is a full-time on-site role for a Guest Relations Manager. The Guest Relations Manager will be responsible for managing and executing day-to-day tasks associated with enhancing the customer experience. Tasks include communicating with guests to ensure customer satisfaction, providing customer service, training staff, and fostering a customer-centric culture.

Qualifications:

- Strong Guest Relations, Communication, and Customer Service skills
- A track record of driving and delivering excellent customer satisfaction
- Ability to train and develop staff in areas of customer service and hospitality
- Strong attention to detail and organizational skills
- Familiarity with the hospitality industry and an understanding of luxury service standards
- Fluency in English with excellent verbal, written, and interpersonal communication skills.
- Ability to speak other languages, particularly Russian, is a plus
- Bachelor's degree or equivalent in hospitality, business, marketing, or a related field is preferred

**Salary**: AED7,000.00 - AED10,000.00 per month

Ability to commute/relocate:

- Dubai: Reliably commute or planning to relocate before starting work (required)

Expected Start Date: 15/09/2023



  • Dubai, United Arab Emirates IHG Hotels & Resorts Full time

    The Guest Relations Manager is the first point of contact for guests upon arrival. They greet guests, welcome them to the hotel and check them in.The GRM is responsible for resolving any guest complaints that arise during their stay. They listen to the guest's concerns and work to find a resolution that meets the guest's needs.They are responsible...


  • Dubai, United Arab Emirates IHG Hotels & Resorts Full time

    The Guest Relations Manager is the first point of contact for guests upon arrival. They greet guests, welcome them to the hotel and check them in.The GRM is responsible for resolving any guest complaints that arise during their stay. They listen to the guest's concerns and work to find a resolution that meets the guest's needs.They are responsible...


  • Dubai, United Arab Emirates Hilton Full time

    Guest Relations Manager At Hilton Dubai Palm Jumeirah, a Guest Relations Manager manages the needs of VIP and long-stay Guests and informs other Team Members of VIP/long-stay Guest needs in order to ensure an exceptional Guest experience. **What will I be doing?** As Guest Relations Manager, you will manage the needs of VIP Guests and inform other Team...


  • Dubai, United Arab Emirates SOFITEL Full time

    Company Description We are far more than a worldwide leader. We are more than 240000 women and men who share something unique. Each and every day we host the world. We care for millions of people. We are all moved by curiosity. We love blending cultures. We are proud of our differences Yes, we lead the way. But we want to go further, with audacity, with...


  • Dubai, United Arab Emirates Hilton Full time

    At Hilton Dubai Palm Jumeirah, a Guest Relations Manager manages the needs of VIP and long-stay Guests and informs other Team Members of VIP/long-stay Guest needs in order to ensure an exceptional Guest experience. **What will I be doing?** As Guest Relations Manager, you will manage the needs of VIP Guests and inform other Team Members of VIP needs in...


  • Dubai, Dubai, United Arab Emirates Mandarin Oriental Hotel Group Limited Full time

    Inspiring opportunities in every corner of the worldALREADY ENROLLED?Update your data, view your application and progressARE YOU A FORMER MANDARIN ORIENTAL COLLEAGUE OR INTERN?Access the careers site exclusive to our Forever Fans for:Priority consideration when applyingA fast-track interview & selection process and, upon successful rehire, a tailored...


  • Dubai, United Arab Emirates Skelmore consulting Full time

    **Position Purpose** Ensure that the hostesses are carrying out their assigned duties effectively. Make sure that the guests are being greeted well and that they are being attended promptly and are being offered the best possible services. Responsible for providing high end level support and information to the guests and is responsible for handling the...


  • Dubai, United Arab Emirates Hi Guests Vacation Homes Rental LLC Full time

    We are looking for a Guest Relations Manager to make our clients feel welcome and ensure their pleasant and comfortable stay for our Holiday homes. **Responsibilities**: - Provide upscale guest service experiences for clients throughout their stay - Ensure clients are properly greeted upon their arrival by our GSA - Monitor daily bookings and ensure...


  • Dubai, United Arab Emirates Sexy Fish Dubai - Management Full time

    Sexy Fish Dubai is a luxurious dining and entertainment destination located in the heart of the vibrant DIFC scene. Inspired by its iconic London counterpart, Sexy Fish Dubai offers an exquisite fusion of innovative cocktails, world-class cuisine, and captivating ambiance. Our food takes its inspiration from Asian cuisine, with a focus on Japan - sushi,...


  • Dubai, United Arab Emirates Dorchester Collection Full time

    **Position Overview**: **Who we are**: **Our Hotels **:We work with some of the most talented and unique individuals in our business, who always ensure the extraordinary guest experience of Dorchester Collection and the hotels within it. It is, after all, our people that bring our vision to life. As a member of our Dorchester Collection Family, we will...


  • Dubai, Dubai, United Arab Emirates SOFITEL Full time

    Company DescriptionWe are far more than a worldwide leader. We are more than women and men who share something unique.Each and every day we host the world. We care for millions of people. We are all moved by curiosity. We love blending cultures. We are proud of our differencesYes, we lead the way. But we want to go further, with audacity, with imagination,...


  • Dubai, United Arab Emirates B7 Consultancy Full time

    We are looking for a Guest Relations Manager to make our clients feel welcome and ensure their pleasant and comfortable stay. - Provide upscale guest service experiences for clients throughout their stay - Be a continual source of information, help and assistance to all guests - Monitor daily bookings and ensure assigned rooms are prepared prior to...


  • Dubai, Dubai, United Arab Emirates Mandarin Oriental Hotel Group Full time

    Position: Guest Relations Manager - Mandarin Oriental Downtown, Dubai (Full time #539497)Property / Office: Mandarin Oriental Downtown, DubaiLocation: Dubai, United Arab EmiratesNestled in the city's heart, Mandarin Oriental Downtown, Dubai, offers a stunning fusion of modern design with a touch of oriental flair, redefining hospitality standards.With...

  • Guest Relations

    7 days ago


    Dubai, United Arab Emirates VALTRANS TRANSPORTATION SYSTEMS & SERVICES Full time

    **Responsibilities**: - Respond to any questions, needs and desires of guests, and follow up with guests to ensure their requests have been met to their satisfaction. - Respond to guests needs and anticipate their unstated ones. - Expect and react promptly to guests’ requirements and inquires. - Actively listen and resolve guests’ complaints. - Oversee...


  • Dubai, Dubai, United Arab Emirates Mandarin Oriental Hotel Full time

    Guest Relations Manager - Mandarin Oriental Downtown, DubaiProperty / Office: - Mandarin Oriental Downtown, Dubai Location: Dubai, United Arab Emirates Nestled in the city's heart, Mandarin Oriental Downtown, Dubai, offers a stunning fusion of modern design with a touch of oriental flair, redefining hospitality standards. With unparalleled views of Dubai's...


  • Dubai, Dubai, United Arab Emirates Skelmore consulting Full time

    Position PurposeEnsure that the hostesses are carrying out their assigned duties effectively. Make sure that the guests are being greeted well and that they are being attended promptly and are being offered the best possible services. Responsible for providing high end level support and information to the guests and is responsible for handling the financial...


  • Dubai, United Arab Emirates Sexy Fish Dubai - Management Full time

    Sexy Fish Dubai is a luxurious dining and entertainment destination located in the heart of the vibrant DIFC scene. Inspired by its iconic London counterpart, Sexy Fish Dubai offers an exquisite fusion of innovative cocktails, world-class cuisine, and captivating ambiance. Our food takes its inspiration from Asian cuisine, with a focus on Japan - sushi,...


  • Dubai, United Arab Emirates Marriott International, Inc Full time

    **Job Number** 24091211 **Job Category** Rooms & Guest Services Operations **Location** The Westin Dubai Mina Seyahi Beach Resort & Marina, Dubai Marina, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Serves as the property...


  • Dubai, Dubai, United Arab Emirates Accor Hotels Full time

    The job posting is outdated and position may be filled Live and project the goal, philosophy, vision, mission and core values of the company. Adheres to company grooming standards at all time. Is a continual source of information, help and assistance to all guests. Prepares the weekly duty rosters. Supervise Guest Relation Officers. Keeps the immediate...


  • dubai, United Arab Emirates Hilton Dubai Full time

    The job posting is outdated and position may be filledJob Alert You will be updated with latest job alerts via emailValid email field requiredSend jobsJob Alert You will be updated with latest job alerts via emailValid email field requiredSend jobsAs a Guest Relation Manager for Conrad Dubai, you will be responsible for performing the following tasks to the...