Admin Digital Marketing

7 months ago


Abu Dhabi, United Arab Emirates Wordcraft Translation Services Full time

**Admin**
- Maintain database of all employee’s official documents such us passports, emirates id and residence visas.
- Proactively manage and timely renew all Employee’s Visas and Labour Permits.
- Renew and keep update all company related licenses prior to their expiry date.
- Keep database of all company/ official documents
- Managing all day-to-day administration tasks; ensuring that all employee and HR records are accurate and up to date.
- preparing payroll, controlling correspondence, and taking full responsibility for all annual leave and attendance records

**Documents Handling**
- Acts as the point of contact of all client’s inquiries and concerns related to attestation services.
- Manage and record all enquires regrading attestation and notarization.
- Ask quotes from the different venders and choose a preferred one among them.
- Provide the price quote and related details to the clients including required documents and time information.
- After confirmation, arrange documents collection/delivery with help of messengers.
- Collect the documents from messengers and record the same with required details.
- Coordinate with different embassy and consulate to take their appointment and arrange the pickup/delivery of the documents.
- Book documents courier service with the agencies and handle the same.
- Treat and process the documents with all procedures in order to meet the client requirements.
- Once the process completed, manage the delivery of the documents to the clients safely.
- Hand over the agency/vendor payment papers to the accounts and arrange the payment.
- Create invoice and manage the payment collection directly from clients or indirectly by hand with help from messenger assigned for the delivery.
- Builds and maintains excellent relationship with the clients.
- Organize workflow to meet customer timeframes.
- Work with internal teams to ensure that client’s needs are met.
- Keep tracks on clients and check for customer service satisfaction.
- Establishes and maintains effective relationships with customers, and maintains high level of customer service.
- Respond promptly to customer inquiries.

**Digital Marketing**
- Develop Marketing strategies and monitor the day-to-day performances of the website, google ads, and social media sites.
- Manage all aspects of Google Ad campaigns
- Create and optimize ad campaigns and paid search landing pages.
- Analyze and optimize ad campaigns to increase return on investment (ROI)
- Use Google Ads to drive a variety of online marketing campaigns
- Analyze and optimize pay-per-click (PPC) campaigns to increase ROI
- Manage and optimize display campaigns across multiple devices
- Develop PPC strategies to increase online visibility
- Demographic setup and targeting
- Audiences Research and setup
- Structured ADS groups
- Competitors analysis
- Adequate knowledge of web design, web development, PPC and SEO.\
- Manage all the social media account postings
- Reply to comments or any queries raised on the social media platform.
- Standardize social media postings and ads
- Follow-up and make calls to customers to understand various service needs.
- Manages client communication and relationship
- Positive attitude, detail and customer oriented with good multitasking and organizational ability.
- Design, maintain, and supply content for the organization's website

**Skills required**:

- Strong command of the English, Hindi & Malayalam languages.
- Immaculate personal presentation
- Excellent customer service skills

**Job Types**: Full-time, Permanent

**Salary**: AED2,000.00 - AED3,000.00 per month

Application Question(s):

- Are you staying currently in Abu Dhabi?

**Experience**:

- Admin & Documents controller: 1 year (required)
- Digital Marketing: 1 year (preferred)

**Language**:

- English & Hindi/ Malayalam (required)



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