Food & Beverage Manager
3 days ago
A Food & Beverage Manager with Hilton Worldwide oversees the strategy, management, operations and team development of the Food & Beverage department to maxmise profitability and quality.
**What will I be doing?**
As Food & Beverage Manager, you will oversee the strategy, management, operations and team development of the Food & Beverage department to maxmise profitability and quality. Specifically, you will be responsible for performing the following tasks to the highest standards:
**F&B strategy and management**:
- Support the overall F&B strategy of the hotel
- Ensures that Hilton F&B policies are known, understood and observed
- Evaluates new F&B trends and competitors products offering, and update the offering accordingly
**Operational Profit Margins***:
- Take all steps to maximise profitability and to ensure that the F&B profit budget is achieved.
- Conduct profit driven F&B audits
- Ensures that cost of sales is controlled and in line with business levels
- Monitoring and analysis of the labour cost at hotel level, according to business levels / activity / season
**Quality, Service Levels & Brand Standards**:
- To Initiate brand awareness and compliance, based on Hilton/ Conrad Brand Service Standards
- Ensure the highest standards of quality in all aspects of the hotel's F&B operations, guaranteeing that brand values and standards are never compromised.
- Actively follows up on SALT reports, underlying the shortcomings for the hotels - activates the action plans
- Conducts quality driven F&B audits
**People***:
- To maintain contact with GM, Executive Chefs & DO’s in the hotel and ensure a smooth succession plan
- Reinforces learning and development F&B programmes to ensure well-trained employees
**Procurement***:
- Ensure that all F&B supplies are ordered and delivered against clearly defined specifications and within or better than agreed budget limits
**Other**:
- Supports key projects through data analysis, consultation of key operational issues within hotel and build financial models to assist decision-making
- Reviews food and beverage collaterals and promotional material for internal and external use.
- Reviews menus and drink lists including merchandising, menu item selection, writing style, cover and arrangements.
- Co-ordinates special events, festivals and joint promotions, as part of the hotel's marketing plan.
**What are we looking for?**
A Food & Beverage Manager serving Hilton Worldwide Brand hotels is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you must possess the following qualifications, attitude, behaviors, skills, and values that follow:
- University degree or Associate Diploma in Hospitality Management
- A minimum of 7 years in F&B in a 5 star environment
- Operational experience in hotels/restaurants
- Ability to build relationships
- Excellent commercial awareness
- Front and back of house experience
- High quality service standards and guest satisfaction focus
- Excellent communication skills
- PC self-sufficient (Word, Excel, Internet, PowerPoint, as a minimum)
- Self-motivated and independent.
- Operationally hands-on.
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