Food and Beverage Manager
3 months ago
**Responsibilities**
**1. Staff Management**
- Recruit and train staff to ensure they are knowledgeable on menu items, service standards and policies
- Delegate tasks and responsibilities to team members as needed
- Conduct regular performance evaluations and provide coaching and feedback to improve performance
- Maintain accurate and up-to-date employee records and ensure compliance with labor laws and regulations
**2. Customer Service**
- Ensure high-quality customer service standards are met and maintained at all times
- Address customer complaints and concerns promptly and professionally
- Monitor customer feedback and implement improvements as necessary
- Ensure all guests receive an exceptional experience from start to finish
**3. Financial Management**
- Manage budgets and financial goals, including revenue, labor and food costs
- Create and implement cost-saving measures to increase profitability
- Monitor inventory, order supplies, and negotiate with vendors for the best prices
- Ensure all financial and accounting procedures are followed
**4. Menu Development**
- Create and update menus, ensuring they meet customer needs and expectations
- Source new ingredients, products and suppliers to enhance menu items
- Maintain a keen awareness of industry trends and use this information to update menus
**5. Compliance**
- Ensure compliance with all health and safety regulations and protocols
- Maintain all required licenses, permits and certifications
- Collaborate with the HR department to ensure compliance with labor and employment laws
**Qualifications**
- Bachelor's degree in Hospitality Management or related field
- Minimum of 10 years of management experience in the food and beverage industry
- Experience with financial management, inventory control, and cost analysis
- Strong leadership skills and ability to manage and motivate staff
- Excellent customer service skills with a focus on guest satisfaction
- Ability to work in a fast-paced environment and adapt to changing priorities
Pay: AED15,000.00 - AED18,000.00 per month
Application Deadline: 21/09/2024
Expected Start Date: 28/09/2024
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