Data Recovery and Restoration Expert

2 months ago


Dubai, United Arab Emirates Penta IT Solutions Full time

**Key Responsibilities**
- **Data Recovery Process**:

- Diagnose and evaluate storage devices for data loss issues.
- Perform recovery from various types of failures, including physical damage, logical errors, or software corruption.
- Utilize specialized tools and software to retrieve and restore lost or corrupted files.
- **Device Handling**:

- Safely dismantle and reassemble hardware for repair and recovery purposes.
- Handle sensitive components with care to avoid further damage.
- **Customer Interaction**:

- Clearly explain the data recovery process and outcomes to customers.
- Provide accurate estimates of cost and recovery timelines.
- Maintain confidentiality and ensure data privacy throughout the recovery process.
- **Technical Reporting**:

- Document the recovery process and maintain detailed records of recovered data.
- Identify patterns or recurring issues and suggest solutions to improve recovery rates.
- **Technology and Tools**:

- Stay updated on the latest data recovery technologies, tools, and best practices.
- Work with proprietary and third-party software for advanced data extraction and repair.
- **Collaboration**:

- Work closely with the repair team to identify potential hardware issues contributing to data loss.
- Share insights and recommendations with the management team for improving recovery services.

**Qualifications and Skills**
- Proven experience in data recovery or a related IT field.
- Proficiency with data recovery software and tools such as PC3000, R-Studio, Disk Drill, or proprietary recovery systems.
- Strong understanding of file systems (NTFS, FAT32, HFS+, EXT) and storage devices (HDD, SSD, RAID, etc.).
- Analytical and problem-solving skills to handle complex recovery cases.
- Attention to detail and commitment to maintaining data confidentiality.
- Excellent communication skills to interact with customers and team members.
- Knowledge of cybersecurity practices is a plus.

**Job Types**: Full-time, Permanent

**Experience**:

- Data Recovery: 5 years (required)


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