Store Manager-building Material Store Manager

8 months ago


Dubai, United Arab Emirates ARCO GROUP Full time

Job Title: Store Manager-Building Material store Manager

Store Manager to lead operations in our dynamic retail environment. We prioritize customer service and employee growth, offering an inclusive workplace where talents flourish.

Key Responsibilities:

- Leadership and Team Management:

- Recruit, train, and supervise store staff, including sales associates and warehouse personnel.
- Set performance expectations and provide ongoing coaching and feedback to ensure the team meets or exceeds sales targets and customer service standards.
- Foster a positive work environment that promotes teamwork, employee development, and safety awareness.
- Sales and Customer Service:

- Drive sales growth by developing and implementing sales strategies, promotions, and customer engagement initiatives.
- Provide excellent customer service by assisting customers with product selection, answering inquiries, and resolving any issues or concerns in a prompt and professional manner.
- Build and maintain strong relationships with customers to drive repeat business and referrals.
- Inventory Management:

- Oversee inventory control procedures, including receiving, stocking, and cycle counting.
- Ensure accurate and timely completion of inventory counts and reconcile any discrepancies.
- Monitor inventory levels and place orders to replenish stock as needed, while minimizing overstock and shrinkage.
- Operational Excellence:

- Maintain a clean, organized, and safe work environment in compliance with company policies and regulatory requirements.
- Implement and enforce operational procedures to optimize efficiency and minimize waste.
- Collaborate with other departments to ensure seamless coordination of operations and customer service.
- Financial Management:

- Develop and manage the store budget, including sales targets, expenses, and profitability goals.
- Monitor financial performance and key performance indicators to identify areas for improvement and take corrective action as needed.
- Ensure accurate and timely reporting of financial data and compliance with accounting procedures.

Qualifications:

- Bachelor's degree preferred.
- Proven retail management experience.
- Strong leadership and communication skills.
- Proficiency in retail operations and technology.
- Flexible availability.


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