Coordinator - Car Park
7 months ago
Coordinator - Car Park
Commercial
**THIS IS WHAT AGILITY FEELS LIKE**
**COMMERCIAL**
**Coordinator - Car Park**
Revenue. Reputation. Relationships with 1300 organisations. Our team’s task is as challenging as it is complex. They develop the revenue that drives our profitability, funds future development and improves customer service. From flights to fuel, parking to property leasing, and in-flight meals to landside lattes, they make the best of every revenue stream through fresh service propositions.
**What you’ll deliver**
- You'll regularly perform audits and evaluate the performance of the Ground Transport operations against SOP’s submitted with the concessionaires.
- You'll collaborate with the concessionaires to resolve KPI’s and improve service quality.
- You'll coordinate with the Customer care team to respond to all customer care complaints.
**What you bring**
- You will be educated to a Higher Diploma/Diploma or will have an equivalent professional qualification at least 6 months of relevant experience.
- You should have knowledge in customer service, strong communication and problem-solving skills.
- You should have proficiency in Microsoft Office.
- You will need to be fluent in written and verbal communications (English and Arabic).
**Life at Dubai Airports**
Fast-moving and fast-growing, Dubai Airports is a business that’s all about delivering great airport experiences, 24 hours a day. Life here means always pushing - and being pushed - to work better and smarter. With us, you’ll be encouraged to be the best you can be. You’ll be part of the team that connects the world. And at every opportunity, you’ll go beyond; delivering an advanced, innovative future for yourself and our business, and making an Impact that delivers for Dubai.
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