Aftersales Intern F

2 months ago

Dubai, United Arab Emirates Nissan Full time

**Job Title**: Aftersales Intern - NMEF (Industrial Paid Placement)

**Department**: Aftersales

**Function**: Business Planning & Marketing

**Legal Entity**: NMEF

**Location**: Dubai

**Level**: Trainee

**Direct Manager**: Manager - Aftersales

**Job Overview**:
The Trainee for After Sales Parts at NISSAN Middle East FZE will be in charge of planning and organizing the ordering and distribution of parts. He will be in charge of making sure that the department functions effectively and that parts are planned, organized, ordered and delivered to NSC on schedule. Working closely with the Field Operations, NSC, Business Planning, Customer care and logistics teams is a key component of this position to ensuring that all parts orders are filled promptly and accurately.

Main tasks and responsibilities (Including team management if any):
Manage the ordering of parts by coordinating with MPS and NSC to determine and handle their parts requirements.
Create and keep accurate records for your parts inventory to ensure that your stock levels are kept at a healthy level at all times.
Work along with the MPS and NSC to make sure that all parts orders are filled in the allotted amount of time.
Ensure that all orders are fulfilled on schedule and in good condition by overseeing the shipping and delivery of components to customers and dealerships.
Report on parts inventories, order fulfilment, and shipment efficiency on a regular basis to the management team.
Ensure order to invoice times are monitored and maintained within agreed business days.
Develop and implement procedures to streamline the parts ordering and shipping process, improving efficiency and reducing costs
Identify and resolve any issues with the parts ordering and shipping process, working with relevant stakeholders to implement corrective actions
Manage the day-to-day parts ordering and shipping cycles, providing guidance, support, and training where necessary

Country Specifics

Dubai, Bahrain, Kuwait, Jordan, Azerbijan, Yemen, NAF & Egypt

KPIs

Aged back order
Order planning vs Forecast
Establisging and stabilizing the TOP100 SKUs
Gemba visits
Total Invoicing
Background & Experience (years)
A Bachelor's degree in supply chain management, logistics, or a closely related discipline
Proven track record of successfully handling the ordering and delivering of parts, including inventory control, order fulfilment, and logistics management
Excellent analytical and problem-solving abilities, with the capacity to recognize and address complicated challenges, forecast, and plan material requirement.
Knowledge of inventory management software and ERP systems
Ability to multitask under pressure and work under time constraints
Excellent interpersonal and communication abilities, with the capacity to establish and sustain connections with clients, dealers, and internal stakeholders.
Strong leadership abilities with the capacity to oversee a team and offer direction and assistance to employees.
Dedication and results-driven individual with a proven track records of managing inventory and parts operation.

Behavioural Competencies Required

Performance-oriented
Process-oriented
Teamwork
Work ethic skills
Challenge seeking
Relationship Building & Management

Language Requirements

English (must)
Arabic

Dubai United Arab Emirates

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