Quality Controller

2 months ago


Abu Dhabi, United Arab Emirates Elhaam investment Group Full time

The Quality Control for Food and Beverage is responsible for ensuring that all products and services within the F&B division meet the highest standards of quality, safety, and consistency. This role involves developing and implementing quality control processes, conducting inspections, and working closely with production and operations teams to ensure compliance with regulatory standards and internal policies.

**Key Responsibilities**:

- **Quality Assurance & Control**:

- Develop, implement, and monitor quality control programs to ensure that all food and beverage products meet or exceed established standards.
- Conduct regular inspections and audits of food production, storage, and service areas to ensure compliance with quality, safety, and hygiene standards.
- Establish and maintain specifications for raw materials, ingredients, and finished products to ensure consistency and quality.
- **Regulatory Compliance**:

- Ensure that all F&B operations comply with local, state, and federal regulations related to food safety, hygiene, and labeling.
- Keep up-to-date with changes in food safety regulations and industry best practices, and ensure that the organization adapts accordingly.
- Coordinate with external regulatory bodies and auditors during inspections and ensure any non-compliance issues are promptly addressed.
- **HACCP & Safety Management**:

- Develop, implement, and maintain Hazard Analysis and Critical Control Points (HACCP) plans to manage food safety risks effectively.
- Conduct risk assessments and identify critical control points in the production and service processes to prevent potential hazards.
- Train staff on food safety, hygiene practices, and HACCP principles to ensure a culture of safety and quality.
- **Process Improvement**:

- Analyze production processes and workflows to identify opportunities for quality improvement and cost reduction.
- Work with the operations and culinary teams to implement changes that enhance product quality and operational efficiency.
- Monitor and evaluate the effectiveness of quality control measures and make necessary adjustments to maintain high standards.
- **Product Testing & Validation**:

- Oversee the testing of raw materials, ingredients, and finished products to ensure they meet quality and safety standards.
- Coordinate with suppliers to resolve any quality issues related to ingredients or materials.
- Implement and manage a system for traceability and recall in the event of a quality or safety issue.
- **Documentation & Reporting**:

- Maintain detailed records of quality control inspections, test results, non-conformities, and corrective actions.
- Prepare regular reports on quality performance, highlighting trends, areas of concern, and recommendations for improvement.
- Ensure that all documentation related to quality control is accurate, up-to-date, and accessible for internal and external audits.
- **Training & Development**:

- Develop and deliver training programs for staff on quality control processes, food safety, and hygiene standards.
- Foster a culture of continuous improvement and quality awareness among all employees in the F&B division.
- Provide ongoing coaching and support to staff to ensure compliance with quality standards.
- **Customer Feedback & Complaint Resolution**:

- Monitor customer feedback related to product quality and take corrective action to address any issues.
- Work closely with the customer service team to investigate and resolve quality-related complaints.
- Use customer feedback as a tool for continuous improvement in product and service quality.

**Personal Attributes**:

- **Attention to Detail**: Highly meticulous with a strong focus on ensuring that all products and processes meet the highest standards.
- **Problem-Solving Skills**: Ability to identify potential quality issues and develop effective solutions promptly.
- **Communication**: Strong communication skills to effectively convey quality standards and processes to staff and management.
- **Leadership**: Ability to lead and motivate a team to maintain a culture of quality and continuous improvement.

**Qualifications**:

- **Education**: A degree in Food Science, Food Technology, Microbiology, or a related field is preferred.
- **Experience**: A minimum of 5-7 years of experience in quality control within the food and beverage industry.
- **Certifications**: HACCP certification and knowledge of ISO standards are highly desirable.

**Experience**:

- Proven experience in developing and implementing quality control systems in a food and beverage setting.
- Demonstrated knowledge of food safety regulations, HACCP, and other quality management systems.
- Experience in conducting audits, inspections, and risk assessments in F&B operations.

Pay: AED4,000.00 - AED6,000.00 per month


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