Multi-property Marketing Executive

3 weeks ago

Dubai, United Arab Emirates Marriott International, Inc Full time

**Job Number** 23141976

**Job Category** Sales & Marketing

**Location** JW Marriott Marquis Hotel Dubai, Sheikh Zayed Road Business Bay, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAP

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Non-Management

**JOB SUMMARY**

The Marketing Executive is the voice of the hotel, acting as a Brand Champion and will be responsible for assisting with Marketing projects and initiatives, supporting Social Media and Digital activities. This role is especially focused on the digital marketing and promotion of the hotel’s F&B outlets and is responsible for updating and maintaining all marketing channels, both internal and external.

The Marketing Executive will need to work with the graphic design team, social media lead and support any marketing campaigns through online channels. The Marketing Executive will need to be comfortable with meeting media and showing the hotel and its features. The Marketing Executive will support the F&B team and Spa team, as well as other departments with the creation, launch, promotion and execution of new concepts. This person will also be responsible for assisting and coordinating photography and video production for the hotel when required; managing multiple projects at the same time and successfully coordinating with internal teams, external clients and guests.

**SCOPE / BUSINESS CONTEXT**
- A Full Time position based at JW Marriott Marquis Dubai.
- Number of Direct Reports - 0
- Titles of Direct Reports - 0

**CANDIDATE PROFILE**

**Education**:
Diploma required; additional education in sales and marketing fields preferred.

**Experience**:
At least 2 years’ experience as a Coordinator or in a supervisor position.

**SPECIFIC DUTIES**
- Maintain a positive online presence by managing websites and third party sites
- Plan and schedule social media content to promote F&B outlets
- Together with the regional E-commerce team review websites such as OTAs and blogs to ensure recent photos and information is correct
- Use strategic marketing tools to drive incremental room, F&B, Spa and ancillary revenue (Google PPC Campaigns, paid social media adverts)
- Monthly marketing reporting for the hotels
- Keep in line with allocated digital budgets
- Work closely with Graphic Designers, F&B and Spa teams to ensure a smooth communication
- Plan marketing campaigns with various platforms in a timely manner according to the business needs
- Complete administration tasks as required (invoices, contracts etc)
- Assist with photography and video requests and manage this process on property
- Liaise with suppliers for any collateral/print requirements
- Support the Social Media lead and Marketing manager as required day to day

**SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES**
- Excellent organizational/administrative skills with office management experience
- Ability to priorities tasks and to manage workload using own initiative
- Ability to multi-task and work under pressure with limited resources
- Strong writing skills with excellent spelling & grammar
- Excellent computer skills and detailed knowledge of various computer programs, including a strong proficiency of MS Excel, Power point
- Previous experience in hotel, travel & tourism, service sector preferred
- 2 years of experience working in Marketing
- Is familiar with publishing tools and has a detailed understanding of design best practices and priorities.
- Show understanding and interest in Social Media including Twitter, Facebook, Instagram, Pinterest, Linked In, etc.
- Team player
- Highly professional in appearance, character and conduct

**OTHER**

**Safety and Security**
- Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor.
- Follow company and department safety and security policies and procedures to ensure a clean, safe, and secure environment.
- Notify Loss Prevention/Security of any guest reports of theft.

**Policies and Procedures**
- Follow company, hotel and department policies and procedures.
- Follows Marriott International Hotels Limited Regional Office policies and procedures
- Protect the privacy and security of guests and coworkers.
- Maintain confidentiality of proprietary materials and information.
- Ensure uniform, nametags, and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures.
- Protect company tools, equipment, machines, or other assets in accordance with company policies and procedures.
- Perform other reasonable job duties as requested by Supervisors and Management.
- Working hours as required to do your job but normally not less than 48 hours per week.

**Guest Relations**
- Actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process (e.g., LEARN, JW Symphony of Service) to resolve issues, delight, and build trust.
- Assist other employees to ensu

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